The Influence of Motivation on Cultural Tourism in Kampung Batik Laweyan
DOI:
https://doi.org/10.24256/kharaj.v8i2.9442Keywords:
Tourist Motivation, Cultural Experience, Customer Satisfaction, Laweyan Batik Village, Regression, Mediation Test and Cultural TourismAbstract
Kampung Batik Laweyan in Surakarta is one of the oldest batik centers in Indonesia, which has developed since the 16th century during the Pajang Kingdom. The peak of Laweyan's glory occurred in the early 20th century until around 1970, when this area became the largest batik production and trade center in Solo. However, since around 1970, Laweyan's glory began to decline. The entry of printed batik and batik-patterned textiles produced in bulk, especially from abroad, caused written batik and Laweyan stamps to lose competition in terms of price and production volume. The process of making traditional batik that takes a long time is not able to match the efficiency of modern industry. As a result, many batik businesses in Laweyan went out of business, the next generation was reluctant to continue the family business, and batik making activities in this village stagnated for almost three decades. The decline marks the end of Laweyan's glory era as the center of the pure batik industry, as well as a turning point for the transformation of Laweyan in the next era as a batik village based on cultural heritage and tourism. This study aims to examine the influence of motivation on various aspects of cultural tourism experience in Kampung Batik Laweyan, with a focus on tourists from the general public. With a quantitative approach through a questionnaire survey based on a 5-point Likert scale, this study involved visitors over 18 years old who were selected by purposive sampling technique. The variables tested included authenticity/authenticity, education, entertainment, hedonism, customer engagement, customer satisfaction, and motivation. The analysis was carried out using regression and mediation tests to test the relationship between variables. The results of the research are expected to enrich the literature of cultural tourism and provide practical recommendations in improving the experience and satisfaction of visitors to Kampung Batik Laweyan.
References
Abou-Shouk, M., Soliman, M., & Ameen, A. (2024). Customer engagement in tourism services: A cross-national comparison. Tourism Management, 98, 104456.
Ahmad, A., Rahman, O., & Khan, M. A. (2017). Exploring the role of hedonism in online shopping: Evidence from India. Journal of Retailing and Consumer Services, 38, 239–248.
Alam, S. S., Masukujjaman, M., & Hoque, M. R. (2024). Influencer marketing and Generation Z behavior in mobile payments. Technology in Society, 78, 101238.
Albayrak, T., Caber, M., & Aksoy, Ş. (2020). Hedonic motivation and online travel agencies. Tourism Review, 75(4), 725–738.
Alzoubi, H. M., Alshurideh, M., Kurdi, B. A., & Salloum, S. A. (2020). Customer delight and brand engagement through social media in the UAE telecom sector. International Journal of Data and Network Science, 4(4), 273–282.
Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74–94.
Barnes, D. C., & Krallman, A. (2019). Customer delight: A review and agenda for future research. Journal of Business Research, 100, 295–309.
Cheah, I., Phau, I., & Chong, C. (2024). Influencer authenticity in social media marketing: Impacts on engagement and trust. Journal of Interactive Marketing, 61, 102–117.
Chin, W. W. (1998). The partial least squares approach to structural equation modeling. In G. A. Marcoulides (Ed.), Modern Methods for Business Research (pp. 295–336). Lawrence Erlbaum Associates.
Cong, L. C. (2016). A formative model of the relationship between destination attributes and tourist satisfaction. Tourism Management Perspectives, 20, 23–29.
Diamantopoulos, A., Sarstedt, M., Fuchs, C., Wilczynski, P., & Kaiser, S. (2012). Guidelines for choosing between multi-item and single-item scales for construct measurement: A predictive validity perspective. Journal of the Academy of Marketing Science, 40(3), 434–449.
Elmashhara, M. G., & Soares, A. M. (2019). The role of entertainment in retail: Engagement and shopping experience. Journal of Retailing and Consumer Services, 47, 215–223.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.
Ghozali, I., & Latan, H. (2015). Partial Least Squares: Konsep, Teknik dan Aplikasi menggunakan SmartPLS 3.0 untuk Penelitian Empiris. Semarang: Badan Penerbit Universitas Diponegoro.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate Data Analysis (8th ed.). Pearson Education.
Hao, H. (2020). Tourism motivation and destination satisfaction: A cross-national analysis. Journal of Tourism Research, 15(3), 33–48.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135.
Ji, H., Wang, L., & Liu, X. (2024). Social media strategy for cultural tourism in the digital age. Journal of Destination Marketing & Management, 30, 100720.
Kock, N. (2015). Common method bias in PLS-SEM: A full collinearity assessment approach. International Journal of e-Collaboration, 11(4), 1–10.
Li, H., Chen, Y., & Liu, L. (2020). Customer delight through online platforms. Information & Management, 57(3), 103213.
Li, Y., Guo, S., & Zhou, Y. (2023). Cultural authenticity and consumer motivation in Hanfu experiences. Journal of Retailing and Consumer Services, 70, 103152.
Liu, J., Zhang, X., & Zhang, Y. (2023). Authenticity in heritage tourism: A study from China. Tourism Review, 78(2), 344–359.
Lu, Y., Wang, B., & Lin, J. (2020). Visual aesthetics and customer experience in tourism marketing. Journal of Business Research, 109, 390–402.
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903.
Rasoolimanesh, S. M., & Lu, Y. (2024). Cultural tourism and visitor experience. Journal of Travel & Tourism Marketing, 41(1), 11–30.
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Suh, Y. K., Pedersen, P. M., & Kelly, S. (2015). Exploring relationships among spectator motivations, sport fan involvement, and media consumption. Sport Marketing Quarterly, 24(1), 33–46.
Toufani, S., Stanton, J., & Chikweche, T. (2017). The importance of aesthetics in tourism marketing. Journal of Retailing and Consumer Services, 34, 97–108.
Trizano-Hermosilla, I., & Alvarado, J. M. (2016). Best alternatives to Cronbach’s alpha reliability in realistic conditions. Frontiers in Psychology, 7, 769.
Wu, J., Zhang, Y., & Li, X. (2024). The role of tourist motivation in cultural heritage engagement. Tourism Management Perspectives, 50, 101024.
Yulianto, A. (2022). Kampung Batik Laweyan: Revitalisasi Warisan Budaya dan Pariwisata Edukatif. Jurnal Pariwisata dan Budaya, 14(2), 88–101.
Zhang, Y., Liu, Y., & Zhao, X. (2022). Food tourism and authenticity in ethnic destinations. Journal of Destination Marketing & Management, 23, 100676.
Zhang, Y., Jiang, Y., & Wang, L. (2024). Metaverse tourism, Generation Z motivation, and cultural engagement. Technological Forecasting and Social Change, 200, 122155.
Downloads
Published
How to Cite
Issue
Section
Citation Check
License
Copyright (c) 2026 Septian, Wisnu Untoro

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. In line with the license, authors are allowed to share and adapt the material. In addition, the material must be given appropriate credit, provided with a link to the license, and indicated if changes were made. If authors remix, transform or build upon the material, authors must distribute their contributions under the same license as the original.







