The Effect of Work-Life Balance and Job Insecurity on Burnout among Generation Z Employees in Sukabumi with Job Satisfaction as a Mediating Variable

Authors

  • Nuryatul Faridah Universitas Muhammadiyah Sukabumi, Indonesia
  • Leonita Siwiyanti Universitas Muhammadiyah Sukabumi, Indonesia
  • Ade Sudarma Universitas Muhammadiyah Sukabumi, Indonesia

DOI:

https://doi.org/10.24256/kharaj.v8i3.11714

Keywords:

Work-Life Balance; Job Insecurity; job satisfaction; Burnout; Generation Z

Abstract

This study aims to analyze the influence of Work-Life Balance and Job Insecurity on Burnout among Generation Z employees in Sukabumi, either directly or through Job Satisfaction as a mediating variable. This study uses a quantitative approach with a population of Generation Z employees in Sukabumi who have worked in two or three companies. The sample size was determined using the Hair formula based on 20 indicators from four variables, resulting in a minimum of 140 respondents. Primary data were collected through a Likert scale questionnaire (1–5) measuring four variables, namely Work-Life Balance (five indicators), Job Insecurity (five indicators), Job Satisfaction (five indicators), and Burnout (five indicators), then analyzed using Structural Equation Modeling (SEM) with the AMOS program. The results show that Work-Life Balance and Job Insecurity have a positive and significant effect on Burnout (H1 and H2 accepted) as well as on Job Satisfaction (H3 and H4 accepted). However, Job Satisfaction was not found to have a significant effect on Burnout (H5 rejected) and did not mediate the relationship between Work-Life Balance or Job Insecurity and Burnout (H6 and H7 rejected). These findings indicate that Burnout among Generation Z employees is more directly influenced by work-life balance conditions and job insecurity, rather than through the mechanism of job satisfaction. The results of this research are expected to be the basis for management in designing work policies that support Work-Life Balance and job stability to reduce the risk of burnout, as well as a reference for future research focusing on the psychological well-being of Generation Z employees in other sectors and regions.

References

Agustianis, V. W., Soelistya, D., & Surianto, M. A. (2024). The Role of Job Satisfaction in Mediating Between Work Life Balance and Employee Well Being on Employee Performance at PT Petrosea. Journal of Islamic Economic and Business, 6(3), 463–471. https://doi.org/10.24256/kharaj.v6i3.6429

Alhidayatullah, A., Sudarma, A., & Khairul Amal, M. (2023). Efektivitas Pelatihan Kerja Dalam Meningkatkan Prestasi Kerja Karyawan. Coopetition : Jurnal Ilmiah Manajemen, 14(1), 119–130. https://doi.org/10.32670/coopetition.v14i1.2373

Alif Karina, T., & Titi Pratitis, N. (n.d.). Relationship Between Work-Life Balance, Role Ambiguity, and Burnout in Generation Z. In JSRET (Journal of Scientific (Vol. 4).

Aljawarneh, Y., Al-Bashaireh, A., Albikawi, Z., Alkouri, O., Alrida, N. A., Abuadas, M., Alobaidly, A., Alyileili, M., Alyileili, S., Alyileili, W., Alhefetti, F., Alhefeiti, A., Alshehri, A., Alharbi, A., & Qaladi, O. (2025). The influence of occupational stress and job satisfaction on burnout among healthcare workers in the UAE: A cross-sectional study. PLOS ONE, 20(10 October). https://doi.org/10.1371/journal.pone.0335430

Amalia Nur, R., Dianingati Setia, R., & Annisaa, E. (2022). Pengaruh Jumlah Responden Terhadap Hasil Uji Validitas Dan Reliabilitas Kuesioner Pengetahuan Dan Perilaku Swamedikasi. Generics : Journal of Research in Pharmacy Accepted : 4 Mei, 2(1).

Asti Sri Mulyanti, Prahasti Suyaman, P. S., & Leonita Siwiyanti, L. S. (2025). Implementasi Pasal 9 Undang-Undang Nomor 13 Tahun 2003 Tentang Ketenagakerjaan Melalui Baitul Arqamdi Universitas Muhammadiyah Sukabumi. Krtha Bhayangkara, 18(2), 343–353. https://doi.org/10.31599/krtha.v18i2.2242

Badan Pusat Statistik. (2025, June 20). Keadaan Angkatan Kerja di Indonesia Februari 2025. Badan Pusat Statistik.

Basuni, & Sopiah. (2023). Work-life Balance and Burnout on Employee: A Systematic Literature Review and Bibliometric Analysis. In International Journal of Business (Vol. 4, Number 2).

Bezdrob, M., & Šunje, A. (2021). Transient nature of the employees’ job satisfaction: The case of the IT industry in Bosnia and Herzegovina. European Research on Management and Business Economics, 27(2). https://doi.org/10.1016/j.iedeen.2020.100141

Bottaro, R., De Giovanni, K., & Faraci, P. (2025). Assessing Work–Life Balance in Malta and Italy: A Cross-Cultural Investigation Using Exploratory Structural Equation Modelling (ESEM). Psychology Research and Behavior Management, 18, 1637–1656. https://doi.org/10.2147/PRBM.S529101

Canzio, L. I. (2024). Does employability help to cope with job insecurity? An analysis of workers’ well-being with Swiss panel data. Research in Social Stratification and Mobility, 90. https://doi.org/10.1016/j.rssm.2024.100915

Chong, C. A., Ng, L. P., & Chen, I.-C. (2024). The impact of job insecurity on job burnout among hospitality employees during COVID-19 pandemic: the moderating role of supervisor and co-worker support. International Hospitality Review, 38(1), 160–181. https://doi.org/10.1108/ihr-08-2022-0034

Daud, I., Guntur, G., Hendri, M. I., Rosnani, T., & Afifah, N. (2023). Analyzing the Mediating Role of Job Burnout between Work-Life Balance and Job Satisfaction. Frontiers in Business and Economics, 2(3), 126–132. https://doi.org/10.56225/finbe.v2i3.145

De Angelis, M., Mazzetti, G., & Guglielmi, D. (2021). Job Insecurity and Job Performance: A Serial Mediated Relationship and the Buffering Effect of Organizational Justice. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.694057

Demerouti, E. (2024). Burnout: a comprehensive review. Zeitschrift Für Arbeitswissenschaft, 78(4), 492–504. https://doi.org/10.1007/s41449-024-00452-3

Edú‐valsania, S., Laguía, A., & Moriano, J. A. (2022). Burnout: A Review of Theory and Measurement. In International Journal of Environmental Research and Public Health (Vol. 19, Number 3). MDPI. https://doi.org/10.3390/ijerph19031780

Ernes, C., Cahya, Y. F., & Meilani, P. (2023). The Effect of Job Security and Burnout on Turnover Intention Mediated by Job Satisfaction.

Fauziah, R. A., Siwiyanti, L., Sudarma, A., Rossa, N. :, & Fauziah, A. (2024). Analyze Brand Ambassadors and Advertising Through Brand Image on Buyer Decisions (Case Study: Purchase of BTS Meal at Mcdonald’s Sukabumi) Article Info ABSTRACT. The Es Economics and Entrepreneurship, 3(02), 180–188. https://doi.org/10.58812/esee.v3i02

Febriana Sulistya Pratiwi. (2023, August 14). Gejala yang Dialami Gen Z Indonesia saat Kelelahan Fisik dan Mental karena Pekerjaan (Burnout) (2023). Populix.

Fuadiputra, I. R., & Rofida Novianti, K. (2021). The Effect of Work Autonomy and Workload on Job Satisfaction of Female Workers in the Banking Sector: Mediating the Role of Work Life Balance. The Winners, 21(2). https://doi.org/10.21512/tw.v21i2.6908

Gaspar, T., Botelho-Guedes, F., Cerqueira, A., Baban, A., Rus, C., & Gaspar-Matos, M. (2025). Burnout as a multidimensional phenomenon: how can workplaces be healthy environments? Journal of Public Health (Germany), 33(12), 2591–2604. https://doi.org/10.1007/s10389-024-02223-0

Getie, A., Ayenew, T., Amlak, B. T., Gedfew, M., Edmealem, A., & Kebede, W. M. (2025). Global prevalence and contributing factors of nurse burnout: an umbrella review of systematic review and meta-analysis. BMC Nursing, 24(1). https://doi.org/10.1186/s12912-025-03266-8

Gragnano, A., Simbula, S., & Miglioretti, M. (2020). Work–life balance: weighing the importance of work–family and work–health balance. International Journal of Environmental Research and Public Health, 17(3). https://doi.org/10.3390/ijerph17030907

Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work-family balance and quality of life. Journal of Vocational Behavior, 63(3), 510–531. https://doi.org/10.1016/S0001-8791(02)00042-8

Gusti, I., Pusparani, A., & Tandelilin, E. (2025). Burnout Among Generation Z Employees in the Early Career Stage at Stage 0 Startup Companies. https://return.publikasikupublisher.com/index.php/return/index

Hagen, T., Bogaerts, S., & Caluwé De, E. (2025). Mediation effects of job satisfaction in the relationships between job characteristics and the outcomes burnout and work engagement among Dutch judges. Acta Psychologica, 259. https://doi.org/10.1016/j.actpsy.2025.105401

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate Data Analysis Eighth Edition. www.cengage.com/highered

Jeziano Rizkita Boyas, J. R. B. (2025). The Effect of Job Insecurity and Perceived Organizational Inclusion on Outsourcing Employee Performance. Greenomika, 6(2). https://doi.org/10.55732/unu.gnk.2024.06.2.10

Khairi Ihsan, Susanti, D., & Sukono. (2021). Study on Structural Equation Modeling for Analyzing Data. International Journal of Ethno-Sciences and Education Research, 1(3), 2021.

Llosa, J. A., Agulló-Tomás, E., Menéndez-Espina, S., Heleno, C. T., & de Olivera Borges, L. (2023). Cross-cultural adaptation of the Job Insecurity Scale (JIS) in Brazil and cross-national analysis of Job Insecurity effects in Brazil and Spain. BMC Psychology, 11(1). https://doi.org/10.1186/s40359-023-01156-9

Machali Imam. (2021). Metode Penelitian Kuantitatif.

Mańkowska, B. (2025). Burnout phenomenon still unresolved. The current state in theory and implications for public interest. Frontiers in Organizational Psychology, 3. https://doi.org/10.3389/forgp.2025.1549253

Maulana Yusup, M., Alhidayatullah, A., & Siwiyanti, L. (2025). Analisis Waktu Pengiriman dan Harga Produk Terhadap Tingkat Penjualan di Mediasi oleh Kepercayaan. Jurnal Ilmu Manajemen Retail Universitas Muhammadiyah Sukabumi, 6(3), 421–437. https://doi.org/10.37150/jimat.v6i3.3922

Michael, M., & Ie, M. (2022). The Effect of Job Insecurity, Work Stress, and Work-Family Conflict on Employee Burnout.

Modigliani, F., Merton, ;, & Miller, H. (1958). The Cost of Capital, Corporation Finance and the Theory of Investment. In The American Economic Review (Vol. 48, Number 3).

Nagarajan, R., Ramachandran, P., Dilipkumar, R., & Kaur, P. (2024). Global estimate of burnout among the public health workforce: a systematic review and meta-analysis. In Human Resources for Health (Vol. 22, Number 1). BioMed Central Ltd. https://doi.org/10.1186/s12960-024-00917-w

Ninaus, K., Diehl, S., & Terlutter, R. (2021). Employee perceptions of information and communication technologies in work life, perceived burnout, job satisfaction and the role of work-family balance. Journal of Business Research, 136, 652–666. https://doi.org/10.1016/j.jbusres.2021.08.007

Nursiva, H., Sudarma, A., & Siwiyanti, L. (2024). Analisis Digital Leadership, Kompetensi, Dan Lingkungan Kerja Terhadap Kinerja Karyawan Jne Sukabumi. In Jurnal Bisnis & Akuntansi (Vol. 14, Number 2).

Prasad, K. D. V., Rao, M., Vaidya, R., Sriyogi, K., Singh, S., & Srinivas, V. (2024). The relationship between work-life balance and psychological well-being: an empirical study of metro rail travelers working in the information technology sector. Frontiers in Psychology, 15. https://doi.org/10.3389/fpsyg.2024.1472885

Purwanto, A., Sulaiman, A., & Fahmi, K. (2023). The Role of Buzz and Viral Marketing on SMEs Online Shop Marketing Performance: CB-SEM AMOS Analysis. International Journal Of Social And Management Studies (IJOSMAS), 4(3).

Putri Annisa R, & Dudija Nidya. (2024). Burnout among Generation Z Employees: A Literature Review. International Research Journal of Economics and Management Studies, 3(6). https://doi.org/10.56472/25835238/irjems-v3i6p138

Rahadian, R., & Siwiyanti, L. (2025). Analisis Absorptive Capacity Terhadap Sustainable Business. Jurnal Ilmu Manajemen Retail Universitas Muhammadiyah Sukabumi, 6(2), 319–332. https://doi.org/10.37150/jimat.v6i2.3874

Rahmatullah, I., Siwiyanti, L., Sudarma, A., Ekonomi, F., & Sukabumi, U. M. (2025). Analysis of e-WOM and Product Quality on Online Purchase Intention Through Brand Image Mediation (Case Study: Tokopedia Online Buying Interest in Sukabumi City). The Eastasouth Management and Business, 3(02), 291–299. https://doi.org/10.58812/esmb.v3i02

Ramdan, A. M., Siwiyanti, L., Komariah, K., Nurmillah, R., & Ramdhany, M. A. (2025a). Entrepreneurial Competence, Market Orientation, and Digital Literacy Impact on MSME Culinary Marketing Performance in Indonesia. Jurnal Ilmiah Manajemen Kesatuan, 13(5), 3589–3604. https://doi.org/10.37641/jimkes.v13i5.3548

Ramdan, A. M., Siwiyanti, L., Komariah, K., Nurmillah, R., & Ramdhany, M. A. (2025b). Entrepreneurial Competence, Market Orientation, and Digital Literacy Impact on MSME Culinary Marketing Performance in Indonesia. Jurnal Ilmiah Manajemen Kesatuan, 13(5), 3589–3604. https://doi.org/10.37641/jimkes.v13i5.3548

Rengga Gunawan, A., Sudarma, A., & Siwiyanti, L. (2025). Analysis of the Effect of Memberly Card and Customer Experience on Customer Loyalty in Mediation by Customer Satisfaction (Case Study on Tasik Pharmacy in Sukabumi City). International Journal of Economics, Management and Accounting (IJEMA), 2(9), 749–762. https://doi.org/10.47353/ijema.v2i9.237

Rezeki Sari H, & Rahman Taufik. (2024). indikator kepuasa kerja.

Santika, F., Siwiyanti, L., & Sudarma, A. (2025). Analisis Interpersonal Justice dan Store Atmosphere yang Dimediasi oleh Prior Experience terhadap Revisit Intention. Jurnal Ilmu Manajemen Retail Universitas Muhammadiyah Sukabumi, 6(2), 384–400. https://doi.org/10.37150/jimat.v6i2.3915

Siwiyanti, L., Amal, M. K., & Sudarma, A. (2022). The Effect Of Leadership Effectiveness On Organizational Performance. International Journal of Management and Business Applied, 1(2), 95–102. https://doi.org/10.54099/ijmba.v1i2.264

Siwiyanti, L., Suryana, S., Furqon, C., Hendrayati, H., & Marimon, F. (2025). Women’s entrepreneurial leadership on culinary micro small medium enterprises success: The mediating role of absorptive capacity. Jurnal Fokus Manajemen Bisnis, 15(2), 250–268. https://doi.org/10.12928/fokus.v15i2.13335

Supriadi, Y. N., & Sihombing, M. (2025). The Effect Of Organizational Culture And Emotional Intelligence On Employee Engagement With Work-Life Balance As A Moderating Variable. In Journal of Islamic Economic and Business (Vol. 7, Number 4).

Susanto, P., Hoque, M. E., Jannat, T., Emely, B., Zona, M. A., & Islam, M. A. (2022). Work-Life Balance, Job Satisfaction, and Job Performance of SMEs Employees: The Moderating Role of Family-Supportive Supervisor Behaviors. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.906876

Vayuni, F. E., & Samsudin, A. (2026). The Influence of Work System, Compensation, and Well-Being on Employee Performance at PT Haleyora Powerindo East Java Branch. In Journal of Islamic Economics and Business (Vol. 8, Number 2).

Wang, Q., Gao, Y., & Wang, X. (2024). The Relationships Between Burnout, Job Satisfaction, and Emotion Regulation Among Foreign Language Teachers: A Meta-Analytic Review. Acta Psychologica, 250. https://doi.org/10.1016/j.actpsy.2024.104545

Downloads

Published

2026-08-10

How to Cite

Faridah, N., Siwiyanti, L., & Sudarma, A. (2026). The Effect of Work-Life Balance and Job Insecurity on Burnout among Generation Z Employees in Sukabumi with Job Satisfaction as a Mediating Variable. Al-Kharaj: Journal of Islamic Economic and Business, 8(3). https://doi.org/10.24256/kharaj.v8i3.11714

Citation Check