The Effect of Workload and Work Motivation on the Employee’s Performance of Quality Control Department at CV. XYZ
DOI:
https://doi.org/10.24256/kharaj.v8i4.12115Keywords:
Workload, Work Motivation, Employee PerformanceAbstract
Employee performance in the Quality Control Departement of CV. XYZ remains below the targets established by the company. This condition is reflected in the growing number of employees whose performance ratings fall below the required standards, accompanied by an increase in overtime work, absenteeism, and tardiness. This research examines the extent to which workland and work motivation affect the performance of employees in the Quality Control Departement of CV. XYZ, both individually and collectively. A quantitative research design was applied, with multiple linear regression and coefficient of determination analyses perofrmed using SPSS version 25. The required data were obtained through questionnaires, interviews, and documentation, involving 44 Quality Control employees and one department head. The findings demonstrate that workload significantly and positively affects employee performance. Work motivation also shows a significant positive effect on performance, while both variables collectively contribute to employee performance. These findings imply that assigning workloads in accordance with employees’ capacities, while maintaining strong work motivation, may support better employee performance.
References
Amilia, E. I., & Mulyana, A. R. (2025). The influence of the physical work environment and workload on job satisfaction among staff in the West Java Provincial Department of Women’s Empowerment, Child Protection, and Family Planning s (DP3AKB) in executive positions. Edunomika, 9(3).
Fauzia, F. A., & Lestari, D. (2024). The influence of the physical work environment and work motivation on teachers’ work discipline based on the perceptions of their immediate supervisors at Pasundan Majalaya High School. JIIP (Scientific Journal of Education), 7(6), 5698–5708.
Ghozali, I. (2021). Application of multivariate analysis using IBM SPSS 26 (10th ed.). Semarang: Diponegoro University Press.
Junianingrum, S., & Mas'ud, F. (2021). Analysis of the effects of work-family conflict and workload on intention to quit, with work stress as an intervening variable. Journal of Business and Economics, 28(1), 72–83.
Kompas.com. (May 9, 2025). The textile and textile products industry grew by 4.64 percent in the first quarter of 2025. https://money.kompas.com/read/2025/05/09/094400726/industri-tekstil-dan-produk-tekstil-tumbuh-464-persen-di-kuartal-i-2025.
Lesmana, A. N. P., & Abdurahman, K. R. (2024). The effect of discipline training and work motivation on the performance of employees in the mechanics department at AHASS Siliwangi Motor. JIIP (Scientific Journal of Education), 7(3), 2588–2596.
Nabila, S., & Prabowo, R. M. J. (2025). The Effect of Workload and Financial Compensation on the Performance of Production Department Employees at PT. Nuansa Metta Abadi (NMA) in Purwakarta Regency. Maneksi Journal (Management, Economics, and Accounting), 14(4), 2152–2164. https://doi.org/10.31959/jm.v14i4.3382
Ningrum, D. S., & Yanuarti, M. (2024). The influence of workload and work motivation on employee performance at PT Inkabiz Indonesia in South Tangerang. Swara Manajemen Scientific Journal (Swara Mahasiswa Manajemen), 4(2), 365–378.
Nurhidayanti, A. R., & Prabowo, J. (2024). The influence of the physical work environment and work motivation on job satisfaction among production section employees at PT XYZ in Bandung. COSTING: Journal of Economic, Business, and Accounting, 7(3), 5841–5849.
Prabowo, H. R. M., & Ropiyani, N. (2017). The influence of discipline training and work motivation on the performance of civil servants (A case study at the Education, Youth, and Sports Office of the West Bandung Regency Local Government). Proceedings of the IIB Darmajaya National Seminar, 118–137.
Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (17th ed.). Harlow, England: Pearson Education Limited.
Sadat, P. A., Handayani, S., & Kurniawan, M. (2020). Work discipline and motivation on employee performance. Inovator: Journal of Management, 9(1), 23–29.
Sari, K. R. (2018). The influence of work environment, work stress, and workload on job satisfaction and turnover intention among employees at Hotel Grand Duta Syariah Palembang (Thesis). Raden Fatah State Islamic University, Palembang.
Siahaan, B. A. S., & Wahyudi, S. (2025). The effect of workload on employee performance at PT Adhi Karya (Thesis). Riau Islamic University.
Sugiyono. (2023). Quantitative, Qualitative, and R&D Research Methods (2nd ed.). Bandung: Alfabeta.
Suwanto. (2024). The Effect of Work Motivation and Work Discipline on Employee Performance at PT Penerbit Erlangga, East Jakarta. Indonesian Journal of Economy, Business, Entrepreneurship and Finance, 4(2), 406–426. https://doi.org/10.53067/ijebef.v4i2.171
Wicaksono, R. (2023). The Effect of Work Motivation on Employee Performance at PT Akshara Dirga in Jakarta. COMSERVA: Journal of Research and Community Service, 3(4), 1620–1625. https://doi.org/10.59141/comserva.v3i4.946
Downloads
Published
How to Cite
Issue
Section
Citation Check
License
Copyright (c) 2026 Fivan Mezera Morgan, Dian Lestari
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. In line with the license, authors are allowed to share and adapt the material. In addition, the material must be given appropriate credit, provided with a link to the license, and indicated if changes were made. If authors remix, transform or build upon the material, authors must distribute their contributions under the same license as the original.
