The Effects of Workload and Work Stress on the Performance of Employees in the Production Department at PT. Indoneptune Net Manufacturing in Bandung Regency
DOI:
https://doi.org/10.24256/kharaj.v8i4.12519Keywords:
Workload, Work Stress, Employee Performance, Human Resource Management, Manufacturing IndustryAbstract
Increasingly intense competition in the manufacturing industry, driven by technological advancements, globalization, and rising market demand, requires companies to improve the effectiveness of their human resource management. PT. Indoneptune Net Manufacturing, as a manufacturing company that implements a make-to-order system, faces challenges in meeting its ever-increasing production targets. During the 2021–2024 period, the company’s actual production has not been able to meet the set targets, accompanied by a decline in the performance evaluations of employees in the Production Department. These conditions are believed to be influenced by high workloads resulting from increased production targets, as well as rising work stress due to job pressures, demands to complete tasks within tight deadlines, and strict work standards. This study aims to examine the effects of workload and work stress on the performance of employees in the Production Department at PT. Indoneptune Net Manufacturing in Bandung Regency. The study employs a quantitative approach, with data collected through questionnaires, interviews, and company documents. The research sample consisted of 99 respondents selected using nonprobability sampling with a saturation sampling method. The data were analyzed using multiple linear regression with the aid of SPSS version 26. Hypothesis testing was conducted using partial tests, simultaneous tests, and an analysis of the coefficient of determination (R²) to evaluate the effects of independent variables on employee performance. The results of the study indicate that, when considered partially, workload has a positive effect on employee performance, while job stress has a negative effect on employee performance. When considered simultaneously, workload and working stress affect employee performance. The results of the study indicate that appropriate workload management and work stress control are important for supporting improvements in employee performance.
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