The Influence of Work Motivation, Principal Leadership, Work Environment, Gender, and Technological Proficiency on Teacher Performance at Tiara School Jakarta: A Total Quality Management Orientation
DOI:
https://doi.org/10.24256/kharaj.v7i4.8808Keywords:
Work Motivation, Principal Leadership, Work Environment, Gender, Technological Proficiency, Teacher Performance, TQMAbstract
This study aims to examine the influence of work motivation, principal leadership, work environment, gender, and technological proficiency on teacher performance at Tiara School Jakarta within the framework of Total Quality Management (TQM). Using a quantitative approach with a causal associative design, this research involved all 35 teachers as the total sample. Data were collected through a structured questionnaire and analyzed using multiple linear regression. The results reveal that work motivation and technological proficiency have a positive and significant effect on teacher performance, with technological proficiency emerging as the most dominant factor. Conversely, principal leadership and work environment show a positive yet insignificant influence, while gender does not contribute significantly to performance differences. These findings emphasize that strengthening intrinsic motivation and digital competency is essential for enhancing teacher performance, especially in a TQM-oriented school environment. The implication of this study highlights the importance of continuous professional development, digital training, and quality-centered leadership as strategic efforts to improve educational quality in modern schools.
References
Alawag, A. M., Alaloul, W. S., Liew, M. S., Baarimah, A. O., Musarat, M. A., & Al-Mekhlafi, A.-B. A. (2023). The Role of the Total-Quality-Management (TQM) Drivers in Overcoming the Challenges of Implementing TQM in Industrialized-Building-System (IBS) Projects in Malaysia: Experts’ Perspectives. Sustainability, 15(8), 6607. https://doi.org/10.3390/su15086607
Amini, A., Marliani, M., Elfrianto, E., & Kemal, I. (2022). Work Motivation and Work Discipline on Teachers’ Performance in State Vocational Schools. AL-ISHLAH: Jurnal Pendidikan, 14(2), 2271–2280. https://doi.org/10.35445/alishlah.v14i2.1467
Antunes, M. G., Mucharreira, P. R., Justino, M. R. T., & Texeira-Quirós, J. (2021). Effects of Total Quality Management (TQM) Dimensions on Innovation—Evidence from SMEs. Sustainability, 13(18), 10095. https://doi.org/10.3390/su131810095
Ardhita, I., & Khanafi, I. (2024). The Role Of Digital Tools in Teaching Science: A Comparative Study Of Traditional and Technology-Enhanced Methods. International Journal of Mathematics and Science Education, 1(2), 38–44. https://doi.org/10.62951/ijmse.v1i2.91
Armawati, Ahmad, S., & Destiniar. (2021). The Effect of Information Technology Mastery and Job Motivation on the Productivity of Elementary School Teachers in the Semidang Aji District. https://doi.org/10.2991/assehr.k.210716.293
Contreras, D. (2024). Gender differences in grading: teacher bias or student behaviour? Education Economics, 32(6), 762–785. https://doi.org/10.1080/09645292.2023.2252620
Dash, K. K., Dash, S. K., & Satpathy, S. (2021). A Study on Gender Differences in Workplace Communication across Organizations. Rupkatha Journal on Interdisciplinary Studies in Humanities, 13(3). https://doi.org/10.21659/rupkatha.v13n3.15
Demin, W. E. (2018). Out Of The Crisis. The MIT Press.
Ehrich, J. F., Woodcock, S., & West, C. (2020). The effect of gender on teaching dispositions: A Rasch measurement approach. International Journal of Educational Research, 99, 101510. https://doi.org/10.1016/j.ijer.2019.101510
Feng, J. (2023). The Impact of Teacher Gender on Students’ Academic Performance: Evidence from China (pp. 323–333). https://doi.org/10.2991/978-2-38476-146-3_36
Gan, Y., Deng, J., Liu, C., & Li, S. (2025). Exploring gender differences in workload and job performance: insights from junior high school teachers. BMC Psychology, 13(1), 184. https://doi.org/10.1186/s40359-025-02439-z
Hidayat, R., Zainuddin, Z., & Mazlan, N. H. (2024). The relationship between technological pedagogical content knowledge and belief among preservice mathematics teachers. Acta Psychologica, 249, 104432. https://doi.org/10.1016/j.actpsy.2024.104432
Istiqomah, A. D., Pratiwi, D., & Kholiq, A. (2024). Exploring The Influence of Work Commitment And Total Quality Management (TQM) on Teacher Performance: The Mediating Role of Self-Efficacy. Improvement: Jurnal Ilmiah Untuk Peningkatan Mutu Manajemen Pendidikan, 11(1), 100–116. https://doi.org/10.21009/improvement.v11i1.44678
Jasti, N. V. K., Venkateswaran, V., & Kota, S. (2022). Total Quality Management in higher education: a literature review on barriers, customers and accreditation. The TQM Journal, 34(5), 1250–1272. https://doi.org/10.1108/TQM-11-2020-0256
Jumarpati, J., & Dewi, S. R. K. (2024). Pengaruh Kepemimpinan Kepala Sekolah Dan Lingkungan Kerja Terhadap Kinerja Guru pada UPT SMA Negeri Sekota Palopo. S E I K O : Journal of Management & Business, 1(1). https://doi.org/https://doi.org/10.37531/sejaman.v6i2.5698
Li, S., Liu, Y., & Su, Y.-S. (2022). Differential Analysis of Teachers’ Technological Pedagogical Content Knowledge (TPACK) Abilities According to Teaching Stages and Educational Levels. Sustainability, 14(12), 7176. https://doi.org/10.3390/su14127176
Lim, W. M., Ciasullo, M. V., Douglas, A., & Kumar, S. (2022). Environmental social governance (ESG) and total quality management (TQM): a multi-study meta-systematic review. Total Quality Management & Business Excellence, 1–23. https://doi.org/10.1080/14783363.2022.2048952
Mukaromah, N. H., Fuadi, A., & Daryono, R. W. (2024). Assessing the Impact of Principal Leadership and Teacher Performance on Educational Quality: The Role of TQM as a Mediator. Tarbawi: Jurnal Keilmuan Manajemen Pendidikan, 10(01), 145–160. https://doi.org/10.32678/tarbawi.v10i01.9991
Mulyasa. (2018). Manajemen dan Kepemimpinan Kepala Sekolah. Bumi Aksara.
Novianty, Y., Indarto, I., & Budiati, Y. (2024). Pengaruh Penguasaan Tekhnologi Informasi Dan Motivasi Kerja Terhadap Kinerja Pegawai Dengan Kepuasan Kerja Sebagai Variabel Intervening (Studi pada Sekretariat Daerah Kota Semarang). Management Studies and Entrepreneurship Journal (MSEJ), 5(2), 5371–5380.
Ogden, T., Olseth, A., Sørlie, M.-A., & Hukkelberg, S. (2023). Teacher’s Assessment of Gender Differences in School Performance, Social Skills, and Externalizing Behavior From Fourth Through Seventh Grade. Journal of Education, 203(1), 211–221. https://doi.org/10.1177/00220574211025071
Riana, F. D., Toiba, H., & Rahman, M. S. (2024). Are There Variations in Personality Traits Between Men and Women? The Evidence is from Indonesian Residents. HABITAT, 35(1), 106–113. https://doi.org/10.21776/ub.habitat.2024.035.1.10
Robbins, S. P., & Judge, A. T. (2017). Organizational Behavior (17th ed.). Pearson Education.
Sagala, S. (2009). Manajemen Strategik Dalam Peningkatan Mutu Pendidikan. Alfabeta.
Santoso, S. (2018). Mahir Statistik Multivariat dengan SPSS. Elex Media Komputindo.
Sedarmayanti. (2017). Manajemen Sumber Daya Manusia, Reformasi Birokrasi Manajemen. Pegawai Negeri Sipil. Rafika Aditama.
Soepardi, J., Lianto, L., & Ginting, S. (2025). The Influence of Work Environment and Work-Life Balance on Teacher Performance with Motivation as a Mediator. Jurnal Economic Resource, 8(1), 799–809. https://doi.org/10.57178/jer.v8i1.1774
Subekhan, M., & Suryapermana, N. (2024). TQM-Based Classroom Management in Improving the Quality of Education at MTsN 1 Serang City, Banten. Management Studies and Entrepreneurship Journal (MSEJ), 5(2), 4852–4862. https://doi.org/https://doi.org/10.37385/msej.v5i2.6327
Sutono, Aida, N., & Azainil. (2024). The Effectiveness of E-Leadership in Total Quality Management in Education. Sinergi International Journal of Education, 2(2), 38–46. https://doi.org/10.61194/education.v2i2.175
Texeira-Quiros, J., Justino, M. do R., Antunes, M. G., Mucharreira, P. R., & Nunes, A. de T. (2022). Effects of Innovation, Total Quality Management, and Internationalization on Organizational Performance of Higher Education Institutions. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.869638
Tian, G., Pu, L., & Ren, H. (2021). Gender Differences in the Effect of Workplace Loneliness on Organizational Citizenship Behaviors Mediated by Work Engagement. Psychology Research and Behavior Management, Volume 14, 1389–1398. https://doi.org/10.2147/PRBM.S329959
Wahjosumidjo. (2017). Kepemimpinan Kepala Sekolah: Tinjauan teoretik dan Permasalahannya. Raja Grafindo.
Wulandari, A. M., Soeprajitno, E. D., & Meilina, R. (2023). Pengaruh Gaya Kepemimpinan, Kompensasi Dan Lingkungan Terhadap Kinerja Guru Sdn Se-Gugus 6 Kec. Prambon. Prosiding Simposium Nasional Manajemen Dan Bisnis, 2(1). https://doi.org/https://doi.org/10.29407/g2kynj74
Zaen, F. A. Z., Fauzobihi, F., & Taryanto, T. (2024). The Influence of Motivation and Work Environment on Teacher Performance in Elementary Schools in North Jakarta. JISIP (Jurnal Ilmu Sosial Dan Pendidikan), 8(2), 1077. https://doi.org/10.58258/jisip.v8i2.6666
Zaki, N. F. M., Ahmad, N. A., & ‘Ashri, M. ‘Ilman M. (2019). Exploring the Factors Affecting the Gap on Literacy Skills among Students with Learning Disabilities: A Case Study. International Journal of Academic Research in Progressive Education and Development, 8(3). https://doi.org/10.6007/IJARPED/v8-i3/6389
Downloads
Published
How to Cite
Issue
Section
Citation Check
License
Copyright (c) 2025 Abdul Canter Sangaji, R. Madhakomala

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. In line with the license, authors are allowed to share and adapt the material. In addition, the material must be given appropriate credit, provided with a link to the license, and indicated if changes were made. If authors remix, transform or build upon the material, authors must distribute their contributions under the same license as the original.







