The Relationship between Employment Status, Workload and Social Support on the Performance of Hospital Nurses

Authors

  • Dia Safitri Universitas Muhammadiyah Semarang, Indonesia
  • Muhammad Riza Setiawan Universitas Muhammadiyah Semarang, Indonesia
  • Nanik Marfu'ati Universitas Muhammadiyah Semarang, Indonesia
  • Susilo Budi Pratama Universitas Muhammadiyah Semarang, Indonesia

DOI:

https://doi.org/10.24256/kharaj.v8i1.9766

Keywords:

Employment Status, Workload, Performance, Nurses

Abstract

Background: Nurse performance is a crucial indicator for determining the quality of healthcare services in hospitals. Poor nurse performance can increase the risk of adverse events and reduce patient and family satisfaction. Nurse performance is influenced by various indicators, including employment status, workload, and social support. Objective: This study aims to identify the correlation between employment status, workload, and social support with the performance of hospital nurses. Method: This study used an analytical observational design with a cross-sectional approach and purposive sampling technique. The study sample used were 84 nurses working at Dr. Adhyatma Regional General Hospital, MPH Semarang. The instrument in this study used a questionnaire. Data analysis used the chi-square test and the Spearman Rank test. Results: Indicates a substantial correlation between employment status and nurse performance (p = 0.024). And there is a substantial correlation between workload and nurse performance (p = 0.007) and there is a substantial correlation between social support and nurse performance (p = 0.005). Conclusion: There is a substantial correlation between employment status, workload, social support and nurse performance, the lighter the workload, the better the nurse's performance and high social support plays a role in improving nurse performance.

References

Calita Elytisia Monica Ginting, no date, 'Indicators Correlated with Nurse Performance in the Implementation of the Nursing Process'.

Febianti, A., Shulthoni, M., Masrur, M., Aris Safi, M. & Abdurrahman Wahid Pekalongan, UK, 2023, 'The Effect of Education Level, Age, Gender, and Work Experience on Work Productivity in Indonesia', Jurnal Sahmiyya | P-ISSN: 2963-2986 E-ISSN: 2963-8100, 2(1).

Ilkes, J., Sari, D., Sari, N. & Aryawati, W., 2023, 'Indicators Correlated with Nurses' Work Stress in the Emergency Room and Surgical Room of Dr. H. Abdul Moeloek Regional Hospital', 14(2).

Leni Dewi Chandra, 2023, 'The Effect of Workload and Job Satisfaction on Nurse Performance at Awal Bros Ujungbatu Hospital, Rokan Hulu Regency, Riau Province'.

Li, L.Z., Yang, P., Singer, S.J., Pfeffer, J., Mathur, M.B. & Shanafelt, T., 2024, Nurse Burnout and Patient Safety, Satisfaction, and Quality of Care: A Systematic Review and Meta-Analysis, JAMA Network Open, 7(11).

Manalu, G., 2021, 'Analysis of the Influence of Employee Status and Work Motivation on Employee Performance', Issue 3 January 2021, 2.

Meida Kartika Sari, A. & Supriati, L., 2017, Correlation Between Social Support and the Level of Work Stress of Nurses at Dr. Soepraoen Level II Hospital, Malang.

Meida Kartika Sari, A. & Supriati, L., no date, 'Correlation Between Social Support and the Level of Work Stress of Nurses at Dr. Soepraoen Class II Hospital, Malang', 5 No 2 |.

Novianti, A., Sari Murni, N., Asiani, G., Medika, A., Master of Public Health, P. & Bina Husada Palembang, S., 2025, Analysis of Indicators Affecting Paramedic Performance in Inpatient Rooms, vol. 10.

Rofina, MH & Obon, W., 2023, The Effect of Workload and Social Support on the Performance of Emergency Nurses at (Dr.TC Hillers Maumere Regional Hospital), vol. 10.

Romero-Sánchez, J.M., Porcel-Gálvez, A.M., Paloma-Castro, O., García-Jiménez, J., González-Domínguez, M.E., Palomar-Aumatell, 54(4), 513–528.

Utama, P., Putro, W., Ananda, R. & Artikel, I., 2021, 'The Effect of Worker Status on Performance with Compensation as Moderation', Widya Cipta: Journal of Secretary and Management.

Widaningsih, no date, The Influence of Characteristics on the Performance of Nurses in Intensive Care Units of Class A and B Hospitals in Indonesia.

Wilfin Kumajas Herman Warouw Jeavery Bawotong, F., no date, Correlation of Individual Characteristics with Nurse Performance in the Internal Medicine Inpatient Ward of Datoe Binangkang Regional Hospital, Bolaang Mongondow Regency.

Downloads

Published

2026-03-13

How to Cite

Dia Safitri, Muhammad Riza Setiawan, Nanik Marfu'ati, & Susilo Budi Pratama. (2026). The Relationship between Employment Status, Workload and Social Support on the Performance of Hospital Nurses. Al-Kharaj: Journal of Islamic Economic and Business, 8(1). https://doi.org/10.24256/kharaj.v8i1.9766

Citation Check

Similar Articles

<< < 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 > >> 

You may also start an advanced similarity search for this article.