The Effect of the Physical Work Environment and Organizational Support on the Job Satisfaction of Processing Employees at PT Perkebunan Nusantara I Regional 2, West Bandung Regency
DOI:
https://doi.org/10.24256/kharaj.v8i3.12497Keywords:
Physical Work Environment; Organizational Support; Job Satisfaction; Human Resource Management; Plantation IndustryAbstract
Job satisfaction plays an important role in improving employee productivity and supporting the achievement of organizational goals. To enhance job satisfaction, several supporting factors are essential, including the physical work environment and organizational support. Based on findings at PT Perkebunan Nusantara I Regional 2, West Bandung Regency, the job satisfaction of employees in the processing division has not been optimal, as indicated by negative behaviors such as employee absenteeism, which reflects job dissatisfaction. In addition, inadequate workplace facilities and suboptimal organizational support were identified as factors affecting employee job satisfaction. Interviews also revealed insufficient infrastructure and limited organizational support. This study aims to examine the influence of the physical work environment and organizational support on the job satisfaction of employees in the processing division. This study employed a quantitative research method using questionnaires, interviews, and documentation for data collection. The data were analyzed using multiple linear regression and the coefficient of determination, supported by descriptive and associative analyses. The results indicate that both the physical work environment and organizational support have a significant positive effect on employee job satisfaction, both partially and simultaneously. These findings suggest that providing adequate workplace facilities, creating a comfortable working environment, and strengthening organizational support can enhance the job satisfaction of employees in the processing division.
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