Brands as Good Deeds? Islamic Brand Personality, Credibility, Trust, and Loyalty in Halal Markets
DOI:
https://doi.org/10.24256/kharaj.v8i4.12672Keywords:
islamic branding, brand personality, credibility, trust, loyalty, halalAbstract
This study reconstructs Islamic branding by placing conventional brand personality and brand-equity logic in dialogue with Islamic branding, halal assurance, trust, loyalty, and ethical marketing scholarship. A critical integrative review and thematic synthesis was conducted across a curated corpus of branding books, conceptual papers, empirical studies, and halal-market research. The findings show that Islamic branding cannot be reduced to religious symbolism, a halal logo, or the addition of Islamic traits to conventional brand-personality scales. Moral character becomes strategically meaningful only when it is supported by Shariah eligibility, operational evidence, credible assurance, and consistent stakeholder experience. The article therefore qualifies the influential notion of “brands as good deeds”: brands are not moral agents capable of deeds; rather, they can function as accountable moral promises through which organizational actors enable trustworthy and permissible exchange. The study proposes an Islamic Brand Moral Credibility Architecture linking normative eligibility, moral personality, evidentiary credibility, relational trust, and accountable loyalty. This framework clarifies how Islamic brand meaning becomes defensible market value.
Keywords: Islamic branding; brand personality; credibility; trust; loyalty; halal
References
Aaker, J. L. (1997). Dimensions of brand personality. Journal of Marketing Research, 34(3), 347–356.
Ahmed, M., & Jan, M. T. (2015). An extension of Aaker’s brand personality model from Islamic perspective: A conceptual study. Journal of Islamic Marketing, 6(3), 388–405. https://doi.org/10.1108/JIMA-10-2014-0068
Alserhan, B. A. (2010a). Islamic branding: A conceptualization of related terms. Journal of Brand Management, 18(1), 34–49. https://doi.org/10.1057/bm.2010.18
Alserhan, B. A. (2010b). On Islamic branding: Brands as good deeds. Journal of Islamic Marketing, 1(2), 101–106. https://doi.org/10.1108/17590831011055842
Alserhan, B. A. (2011). The principles of Islamic marketing. Gower Publishing.
Alserhan, B. A., Ramadani, V., Zeqiri, J., & Dana, L.-P. (Eds.). (2022). Strategic Islamic marketing: A roadmap for engaging Muslim consumers. Springer.
Borzooei, M., & Asgari, M. (2013). The halal brand personality and its effect on purchase intention. Interdisciplinary Journal of Contemporary Research in Business, 5(3), 481–491.
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Elseidi, R. I. (2018). Determinants of halal purchasing intentions: Evidences from UK. Journal of Islamic Marketing, 9(1), 167–190. https://doi.org/10.1108/JIMA-02-2016-0013
Haque, A. K. M. A., Sarwar, A., Yasmin, F., Tarofder, A. K., & Hossain, M. A. (2015). Non-Muslim consumers’ perception toward purchasing halal food products in Malaysia. Journal of Islamic Marketing, 6(1), 133–147. https://doi.org/10.1108/JIMA-04-2014-0033
Jafari, A., & Sandıkcı, Ö. (2015). ‘Islamic’ consumers, markets, and marketing: A critique of El-Bassiouny’s (2014) ‘The one-billion-plus marginalization’. Journal of Business Research, 68(12), 2676–2682. https://doi.org/10.1016/j.jbusres.2015.04.003
Kadirov, D. (2014). Islamic marketing as macromarketing. Journal of Islamic Marketing, 5(1), 2–19. https://doi.org/10.1108/JIMA-09-2012-0054
Kotler, P., Keller, K. L., & Chernev, A. (2022). Marketing management (16th ed.). Pearson.
Melewar, T. C., & Syed Alwi, S. F. (Eds.). (2018). Islamic marketing and branding: Theory and practice. Routledge.
Mohd Yusof, Y. L., & Wan Jusoh, W. J. (2014). Islamic branding: The understanding and perception. Procedia - Social and Behavioral Sciences, 130, 179–185. https://doi.org/10.1016/j.sbspro.2014.04.022
Nowell, L. S., Norris, J. M., White, D. E., & Moules, N. J. (2017). Thematic analysis: Striving to meet the trustworthiness criteria. International Journal of Qualitative Methods, 16, 1–13. https://doi.org/10.1177/1609406917733847
Polas, M. R. H., Jahanshahi, A. A., & Rahman, M. L. (2018). Islamic branding as a tool for customer retention: Antecedents and consequences of Islamic brand loyalty. International Journal of Islamic Marketing and Branding, 3(1), 1–14. https://doi.org/10.1504/IJIMB.2018.091648
Riaz, M. (2016). Islamic marketing ethics and the marketing practices of Islamic banks. ISRA International Journal of Islamic Finance, 8(2), 27–49.
Saeed, M., Ahmed, Z. U., & Mukhtar, S.-M. (2001). International marketing ethics from an Islamic perspective: A value-maximization approach. Journal of Business Ethics, 32(2), 127–142. https://doi.org/10.1023/A:1010718817155
Saeed, M., & Baig, A. K. (2013). Islamic Shari’ah-compliant marketing. International Journal of Social Entrepreneurship and Innovation, 2(2), 166–178. https://doi.org/10.1504/IJSEI.2013.054160
Sandıkcı, Ö. (2011). Researching Islamic marketing: Past and future perspectives. Journal of Islamic Marketing, 2(3), 246–258. https://doi.org/10.1108/17590831111164778
Sandıkcı, Ö., & Jafari, A. (2013). Islamic encounters in consumption and marketing. Marketing Theory, 13(4), 411–420. https://doi.org/10.1177/1470593113502881
Temporal, P. (2011). Islamic branding and marketing: Creating a global Islamic business. John Wiley & Sons.
Thomas, J., & Harden, A. (2008). Methods for the thematic synthesis of qualitative research in systematic reviews. BMC Medical Research Methodology, 8, Article 45. https://doi.org/10.1186/1471-2288-8-45
Tieman, M. (2021). Halal business management: A guide to achieving halal excellence. Routledge.
Wilson, J. A. J. (2012). Looking at Islamic marketing, branding and Muslim consumer behaviour beyond the 7P’s: The call for supportive course content and more P’s please. Journal of Islamic Marketing, 3(3), 212–216. https://doi.org/10.1108/17590831211259718
Wilson, J. A. J., & Liu, J. (2010). Shaping the halal into a brand? Journal of Islamic Marketing, 1(2), 107–123. https://doi.org/10.1108/17590831011055851
Downloads
Published
How to Cite
Issue
Section
Citation Check
License
Copyright (c) 2026 safroni tirtayasa, Mia Jumiati, Erisa Sandra Angela, Nurul Paojiyah, Annisa Nurbela

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. In line with the license, authors are allowed to share and adapt the material. In addition, the material must be given appropriate credit, provided with a link to the license, and indicated if changes were made. If authors remix, transform or build upon the material, authors must distribute their contributions under the same license as the original.







