The Effect of Service and Competence on The Performance of The Commissioners of The Code of Ethics Enforcement Commission of Muhammadiyah University of Makassar
DOI:
https://doi.org/10.24256/kharaj.v7i3.7783Keywords:
Service, Competence, Commissioner Performance, Enforcement Commission, Code of EthicsAbstract
This study aims to determine the influence of service and competence on the performance of commissioners of the Code of Ethics Enforcement Commission at Muhammadiyah University of Makassar. This research method is quantitative.
Based on the research results and discussions regarding the influence of service and competence on the performance of commissioners of the Code of Ethics Enforcement Commission at Unismuh Makassar, it is concluded that service has a positive and significant effect on commissioner performance. This is proven by the hypothesis test: the calculated t-value for service is 4.408 > the table t-value of 0.166, with a sig. value of 0.004 < the significance level (0.05). Competence has a positive and significant effect on commissioner performance. This is proven by the hypothesis test: the calculated t-value for commissioners is 8.557 > the table t-value of 0.166, with a sig. value of 0.000 < the significance level (0.05).
References
Aydin, O., Karaarslan, E., & Narin, N.G. (2024). Artificial intelligence, VR, AR and metaverse technologies for human resources management. arXiv.
Along, A. (2020). Quality of academic administration services at Pontianak State Polytechnic. Scientific Journal of Public Administration, 6(1), 94–99.https://doi.org/10.21776/ub.jiap.2020.006.01.11
Armstrong, M., & Taylor, S. (2020). Armstrong's handbook of human resource management practice (15th ed.). Kogan Page.
Bhatnagar, V.R., Jain, A.K., Tripathi, S.S., & Giga, S. (2020). Beyond the competency frameworks—Conceptualizing and deploying employee strengths at work. Journal of Asian Business Studies, 14(5), 691– 709.https://doi.org/10.1108/JABS-07-2019-0228
Detikcom. (2023). 1 attacker of Unismuh Makasperangdi-DO student.https://www.detik.com/suls el/hukum-dan-kriminal/d-6768271
Fitriani, N., & Surya, MA (2022). Analysis of public service quality dimensions from a service management perspective. Journal of Public Administration, 12(1), 12–21.
Gomes, FC (2021). Human resource management. Yogyakarta: Andi.
Indrasari, M. (2019). Marketing and customer satisfaction. Unitomo Press.
Kartini, TM, Kurniawan, E., & Kartika, I. (2024). Human resource management: Theory, policy, and implementation. Jakarta: Eureka Media Aksara.
Khairina, N., & Masitoh, S. (2022). Implementation of quality management in improving student academic services at STIT Al-Furqan Palembang. El-Idarah: Journal of Islamic Education Management, 10(1), 123–134.https://journal.parahikma.ac.id/elidarah/article/download/347/17 8
Lintang, D., & Suherman, A. (2023). Public service standards (Study on population administration services in Jatiuwung District, Tangerang City). Scientific Journal of Administrative Sciences (JIIA), 13(1), 64-73.
Mangkunegara, AP (2019). Corporate human resource management. Bandung: Remaja Rosdakarya.
Marjuni, S. (2023). Human resource management: Theory and application.
Makassar: Chakti Pustaka Indonesia.
Nainggolan, H., et al. (2022). Human resource management: Theory and implementation. Jakarta: Eureka Media Aksara.
Nawawi, H., & Lestari, D. (2021). Human resource competency development management in higher education. Journal of Human Resource Education and Management, 4(2), 157–169.https://doi.org/10.31004/jpmsdm.v4i2.154
Nopiyanti, N., Sriati, S., & Imania, K. (2024). The influence of academic service quality on student satisfaction at the Faculty of Teacher Training and Education, Sriwijaya University. Journal of Public Administration Asian, 12(2),247–253
Pradana, AW, & Anindia, PD (2023). Ethical competence and professionalism of supervisory officials in higher education. Journal of Public Administration and Ethics, 8(1), 45–56.
Ramonzha, R., Ichyaudin, Z., & Madya, F. (2024). The influence of competence and compensation on the performance of ASN employees with motivation as a mediating variable and work environment as a moderating variable. Journal Scientific Edunomics,8(2).
Republic of Indonesia. (2009). Law Number 25 of 2009 concerning Public Services.
Rivai, V., & Sagala, EJ (2022). Human resource management for companies: From theory to practice (3rd ed.). Rajawali Pers.
Robbins, S.P., & Judge, T.A. (2021). Organizational behavior (18th ed.). Pearson Education.
Sedarmayanti. (2020). Human resource management: Bureaucratic reform and civil servant management. Bandung: Refika Aditama.
Siringoringo, INS, Jan, ABH, & Karuntu, MM (2023). Measuring service quality using the SERVQUAL method. EMBA Journal, 11(1), 45–56.
Suartini, NKS, & Wijaya, PY (2024). The influence of competence, work ethics, and organizational commitment on employee performance. WidyaAmrita: Journal of Management, Entrepreneurship, and Tourism,
4(1).
Suara Muhammadiyah. (2023). Unismuh is committed to fighting the three major sins of education.
Suryani. (2024). The effectiveness of service and competence on the performance of administrative staff at the Faculty of Sharia and Law, Alauddin State Islamic University, Makassar. Iqtishaduna: Scientific Journal of Sharia Economic Law Students, 5(3).
Suprapto, Y., & Andini, D. (2022). Dimensions of competence in developing ASN professionalism. Indonesian Journal of Public Administration, 12(3), 210–225.
Sutrisno, E. (2023). Human resource management (Revised Edition).
Jakarta: Kencana.
Thoha, M. (2020). Leadership in management. Jakarta: PT RajaGrafindo Persada.
Tjiptono, F., & Diana, A. (2023). Strategic human resource development: Concepts and applications in modern organizations. Yogyakarta: Andi Offset.
Tumundo, M., & Sondakh, JJ (2019). The effect of compliance with the code of ethics, competence, and audit experience on auditor performance at the North Sulawesi Provincial Inspectorate. EMBA Journal,
7(4).https://doi.org/10.35794/emba.v7i4.25702
Muhammadiyah University of Makassar. (2024). Duties and functions of DKEA.https://komdis.unismuh.ac.id/tugas-dan-fungsi/
Wibowo. (2019). Performance Management (4th Edition). Jakarta: PT Raja Grafindo Persada.
Wibowo. (2020). Performance Management (5th Edition). Jakarta: Rajawali Pers.
Yani, D., & Andika, F. (2022). The influence of the work environment and internal services on employee performance. Journal of Public Administration, 12(2), 234–245.
Mujahidin, Rahmadani, N., & Putri, Q. A. R. (2024). Analysis of the Influence of Religiosity Values In Reducing Consumptive Behavior in Indonesian Muslim Consumers. Amwaluna: Jurnal Ekonomi dan Keuangan Syariah, 8(2), 253-274.
Wulandari, S., Irfan, A., Zakaria, N. B., & Mujahidin. (2024). Survey Study on Fraud Prevention Disclosure Measurement at State Islamic Universities in Indonesia. IQTISHODUNA: Jurnal Ekonomi Islam, 13(1), 327–348. https://doi.org/10.54471/iqtishoduna.v13i1.2305
Sapsuha, M. U., Alwi, Z., Sakka, A. R., & Al-Ayyubi, M. S. (2024). Review of Gold Trading Practices on Credit (non-Cash) Based on Hadith. Al-Kharaj: Journal of Islamic Economic and Business, 6(3).
Majid, N. H. A., Omar, A. M., & Busry, L. H., Mujahidin Reviving Waqf In Higher Education Institutions: A Comparative Review Of Selected Countries. European Proceedings of Social and Behavioural Sciences.
Ishak, I., Putri, Q. A. R., & Sarijuddin, P. (2024). Halal Product Assurance at Traditional Markets in Luwu Raya Based on Halal Supply Chain Traceability. Amwaluna: Jurnal Ekonomi dan Keuangan Syariah, 8(2), 224-240.
K, A. ., Astuti, A. R. T. ., & ., Mujahidin. (2024). The Impact of Word of Mouth and Customer Satisfaction on Purchase Decisions: The Role of Maslahah as an Intervening Variable in the Cosmetic Products Industry in Indonesia. Journal of Ecohumanism, 3(7), 1525–1540. https://doi.org/10.62754/joe.v3i7.4307
Arno, A., & Mujahidin, M. (2024). Enhancing Zakat Management: The Role of Monitoring and Evaluation in the Amil Zakat Agency. Jurnal Economia, 20(3), 397-418. doi:https://doi.org/10.21831/economia.v20i3.53521
Amiruddin, R., Abdullah, M. R., & Noor Bakri, A. (2025). The Influence of e-WOM, Fashion Trends, and Income on the Consumption Style of the Muslim Community in Palopo City: A Quantitative Analysis. El-Qist: Journal of Islamic Economics and Business (JIEB), 14(2), 185–205. https://doi.org/10.15642/elqist.2024.14.2.185-204
Meilany, R., Fasiha, F., & Moalla, M. (2025). The Role of Interest as a Mediator in The Relationship of Knowledge and Islamic Financial Inclusion to The Loyalty Costumers of Non-Muslim. IKONOMIKA, 10(1), 1-24.
Fiqran, M., Mujahidin, M., Bakri, A. N., & Abdulrahman, A. J. A. (2024). Motivation for Waqf in Millennials and Generation Z: Highlighting Religiosity, Literacy and Accessibility. IKONOMIKA, 9(2), 309-332.
Putri, Q. A. R., Fasiha, F., & Rasbi, M. (2024). Affiliate marketing and intention to adopt mudarabah: The mediating role of trust in Islamic financial decision-making. JEMA: Jurnal Ilmiah Bidang Akuntansi Dan Manajemen, 21(2), 337–362. https://doi.org/10.31106/jema.v21i2.23381
Downloads
Published
How to Cite
Issue
Section
Citation Check
License
Copyright (c) 2025 Sulaiman, Edi Jusriadi, Andi Jam'an

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. In line with the license, authors are allowed to share and adapt the material. In addition, the material must be given appropriate credit, provided with a link to the license, and indicated if changes were made. If authors remix, transform or build upon the material, authors must distribute their contributions under the same license as the original.