Sustainable Pharmaceutical Waste Management Using Quality Methods Function Deployment at PT Bio Farma
DOI:
https://doi.org/10.24256/kharaj.v7i4.8053Keywords:
Pharmaceutical Industry, Quality Function Deployment, Waste ManagementAbstract
Waste management is a critical factor influencing corporate sustainability , particularly in the pharmaceutical industry where production growth parallels rapid population increase . This study aims to evaluate the effectiveness of waste management practices at PT Bio Farma using the Quality Function Deployment (QFD) method . Employing a mixed method approach with a case study design , the research identifying the environmental dimension as the most critical factor , emphasizing corporate commitment to waste management , the efficiency of waste segregation and collection systems , and the availability of recycling facilities . QFD provides a structured framework to translate stakeholders needs into technical responses , offerings strategic recommendations to enhance both operational efficiency and environmental sustainability .
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