The Effect Of Organizational Culture And Emotional Intelligence On Employee Engagement With Work-Life Balance As A Moderating Variable
DOI:
https://doi.org/10.24256/kharaj.v7i4.8079Keywords:
organizational culture, emotional intelligence, work-life balance, employee engagementAbstract
This study aims to analyze the influence of organizational culture and emotional intelligence on employee engagement, with work-life balance as a moderating variable. The research method uses a quantitative approach with the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique. Data were obtained through questionnaires distributed to 361 employees in the manufacturing industry in Tangerang City and analyzed using the SmartPLS application. The results show that organizational culture has no significant effect on employee engagement, while emotional intelligence has a positive and significant effect. In addition, work-life balance has a direct positive effect on employee engagement. Moderation tests show that work-life balance weakens the effect of organizational culture on employee engagement, but strengthens the effect of emotional intelligence on employee engagement. This finding presents the novelty that work-life balance can play a more dominant role than organizational culture in increasing employee engagement. The practical implication of this study is the need for companies to emphasize the development of employee emotional intelligence and create adaptive work-life balance policies to strengthen employee engagement. Meanwhile, organizational culture needs to be re-evaluated to align with employee welfare needs. Thus, this research not only enriches theoretical studies on employee engagement but also makes a tangible contribution to human resource management strategies in companies.
References
Abidin, Z. (2022). Peningkatan Daya Saing Kualitas Lembaga Pendidikan melalui Fungsi-Fungsi Manajemen Sumber Daya Manusia. JURNAL KAJIAN ISLAM MODERN, 7(01 SE-Pengiriman Naskah), 12–23. https://doi.org/10.56406/jkim.v7i01.52
Adawiyah, A., Rahman, A., Meiwinda, E. R., & Yuliansyah, Y. (2023). Analisis Value Chain Dan Penerapannya Sebagai Upaya Untuk Meningkatkan Keunggulan Kompetitif Bagi Perusahaan (Studi Kasus: Rotte Bakery): Value Chain Analysis And Its Application As An Effort To Increase Competitive Advantage For Companies (Case Study: Ro. Indonesian Journal of Informatic Research and Software Engineering (IJIRSE), 3(2), 155–164.
Akbar, I. N. (2020). Organizational Trust dan Organizational Culture Terhadap Employee Engagement Melalui Satisfaction (Studi pada SMK Muhammadiyah 3 Singosari Malang). Jinnu, 5(20), 206–218.
Alchaer, M., & Nurjannah, H. (2025). The Effect Of Emotional Intelligence On Employee Engagement With Work Life-Balance As An Intervening Variable ( Case Study Of A Coffee Shop In Pekanbaru ). 13, 169–178.
Amin, S. (2022). Mediating Effect of Positive Emotions On Work-Life Balance and Employee Performance. BISMA: Jurnal Bisnis Dan Manajemen, 16(1).
Anderson, J. F. H. J. W. C. B. B. J. B. R. E. (2014). Multivariate Data Anaysis (Seventh). USA: British Library. https://doi.org/10.1038/259433b0
Armstrong, M., & Taylor, S. (2020). Armstrong’s Handbook of Human Resources Management Practice, 15th Edition. In Human Resource Management.
Assaf, N. (2024). Impact of emotional intelligence on employee engagement. International Journal of Multidisciplinary Research and Development, 3(10), 124–128. https://doi.org/10.56472/25835238/IRJEMS-V3I10P114
Boddy, D. (2020). Management Using Practice and Theory to Develop Skill.
Dong, B., Peng, X., & Jiang, N. (2022). Exploring the Domain of Emotional Intelligence in Organizations: Bibliometrics, Content Analyses, Framework Development, and Research Agenda. Frontiers in Psychology, 13(March), 1–19. https://doi.org/10.3389/fpsyg.2022.810507
Dr. Yudi Nur Supriadi., S.Sos., I., MM., CRA.CRP., CMA., Ciq., & Editor. (2020). Manajemen Sumber Daya Manusia. In Angewandte Chemie International Edition, 6(11), 951–952. (Vol. 3).
Gallup Consulting. (2024). State of the Global Workplace. Employee Engagement Insights for Business Leaders Worldwide, 1–152.
Goleman, D. (1998). Working with Emotional Intelligence. New York: Bantam Books.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). In International Journal of Research & Method in Education (Vol. 38). United States of America: SAGE Publication. https://doi.org/10.1080/1743727x.2015.1005806
Hasan, H., Astuti, E. S., Afrianty, T. W., & Iqbal, M. (2020). Impact of organizational culture on employee performance : a stimuli-organism-response approach. Wacana Journal of Social and Human Studies, 23(4), 235–247.
Hayman, J. (2005). Psychometric assessment of an instrument designed to measure work life balance. Research and Practice in Human Resource Management, 13(1), 85–91.
Irawan, H., & Bagyo, Y. (2022). Pengaruh Organizational Culture, Emotional Intelligence, dan Social Intelligence terhadap Employee Engagement (Studi Pada Karyawan Bagian Non-Medis RSU Universitas Muhammadiyah Malang). Braz Dent J., 5(3), 366–386.
Jannata, A., & Surya Perdhana, M. (2022). Analisis Pengaruh Work-Life Balance Terhadap Employee Engagement Dengan Job Satisfaction Sebagai Variabel Intervening (Studi Pada PT Barata Indonesia). Diponegoro Journal of Management, 11(1), 1–13.
Jung, H.-S., Tea, D.-S., & Hong, S.-B. (2017). A Study on the Effects of Work-life Balance Factors on Self-efficacy and Job Attitude among Cosmetologists. International Information Institute (Tokyo). Information, 20(12), 8469–8478.
Karlina, R. (2023). Efek Mediasi Person-Organization Fit Dalam Pengaruh Employer Branding Dan Organizational Culture Terhadap Employee Engagement. Jurnal Darma Agung, 31(5), 339–349.
Kinnary, N. R., & Tanuwijaya, J. (2022). Analisis Pengaruh Kecerdasan Emosional dan Keseimbangan Kehidupan Kerja. Jurnal Bisnis Dan Manejemen, 9(2), 142–149.
Kristof-brown, A. L., Zimmerman, R. D., & Johnson, E. C. (2005). Consequences of Individuals ’ Fit At Work : a Meta-Analysis of Person-Jo. Personnel Psychology, 58, 281–342.
Lakhani, P., Roy, P., Koner, S., Nair, D., Patil, D., & Sinha, M. (2024). Exploring the influence of work-life balance on employee engagement in Mumbai’s real estate industry. The Scientific Temper, 15(01), 1707–1715. https://doi.org/10.58414/scientifictemper.2024.15.1.19
Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey & D. Sluyter (Eds.), Emotional Development and Emotional Intelligence: Educational Implications (pp. 3–31). New York: Basic Books.
Neong, S. C., Isa, Z. M., & Abdul Manaf, M. R. B. H. (2022). Emotional Intelligence And Organisational Culture: A Systematic Literature Review. Journal of Pharmaceutical Negative Results, 13(5), 1582–1592. https://doi.org/10.47750/pnr.2022.13.
News, M. T. V. (2025). Jumlah pekerja paruh waktu di Indonesia tembus 37,6 juta orang.
Pamara, F., & Michael Bayudhirgantara, E. (2022). Transformational Leadership and Organizational Culture Towards Employee Engagement with Job Satisfaction as Intervening Variable. Journal Research of Social Science, Economics, and Management, 1(12), 2164–2179. https://doi.org/10.59141/jrssem.v1i12.222
Perdagangan, K. (2024). Data jam kerja pekerja di Indonesia.
Prestiana, N. D. I., & Setiawan, R. (2021). Modal Psikologis, Konflik Peran Ganda, Dukungan Keluarga terhadap Kehidupan Kerja pada Pegawai Wanita di Kantor Pemerintah Kota Bekasi. Paradigma, 18(1), 21–32.
Robbins, S. P., & Judge, T. A. (2022). Essentials of organizational behavior.
Safria, D. (2022). Pengaruh Work Life Balance, Kepemimpinan Transformasional, dan Budaya Organ-isasi Terhadap Employee Engagement dalam Membentuk Kinerja Pada Karyawan Generasi Y. Jurnal Ekonomi, Manajemen Dan Perbankan (Journal of Economics, Management and Banking), 8(2), 53. https://doi.org/10.35384/jemp.v8i2.269
Septiani, A. E., & Frianto, A. (2023). Pengaruh work life balance dan perceived organizational support terhadapemployee engagement pada BPJS Ketenagakerjaan. Jurnal Ilmu Manajemen, 11(2), 266–277.
Shafa, D. A., Sutrisna, A., & Barlian, B. (2022). Pengaruh Kecerdasan Emosional dan Kemampuan Adaptasi terhadap Employee Engagement ( Effect of Emotional Intelligence and Adaptability on Employee Engagement ). Jurnal Akuntansi, Keuangan, Dan Manajemen (Jakman), 3(4), 307–322.
Shuck, B., & Wollard, K. (2010). Employee engagement and HRD: A seminal review of the foundations. Human Resource Development Review, 9(1), 89–110. https://doi.org/10.1177/1534484309353560
Siregar, R., & Anggraeni, A. (2023). Employment absorption analysis of Indonesian manufacturing sector from 2012–2020 using regression discontinuity. ArXiv.
Statistik, B. P. (2025). Potret jam kerja pekerja Indonesia 2025: 44 persen bekerja melebihi batas waktu normal. Malang Disway.
Syelvy, S., & Siddiq, A. M. (2024). Pengaruh Work Life Balance terhadap Employee Engagement dan Kepuasan Kerja sebagai Variabel Intervening pada CV Multi Agro Sarana. Jurnal Ilmu Sosial, Manajemen, Akuntansi & Bisnis, 5(3), 622–638. https://doi.org/10.26740/jim.v12n1.p109-119
Tjiabrata, W., Lengkong, V. P. K., & Sendow, G. M. (2021). Pengaruh Kecerdasan Emosional, Kualitas Kehidupan Kerja Dan Kebahagiaan Di Tempat Kerja Terhadap Keterikatan Karyawan Pada PT PLN (PERSERO) UP3 MANADO. Jurnal EMBA, 9(2), 458–468.
Downloads
Published
How to Cite
Issue
Section
Citation Check
License
Copyright (c) 2025 Yudi Nur Supriadi, Mikhayanti Sihombing

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. In line with the license, authors are allowed to share and adapt the material. In addition, the material must be given appropriate credit, provided with a link to the license, and indicated if changes were made. If authors remix, transform or build upon the material, authors must distribute their contributions under the same license as the original.