The Effect Of Parking Management Information System On Performance With Job Satisfaction as A Mediation Variable (Study on Public Roadside Parking Attendants in Pekalongan City)
DOI:
https://doi.org/10.24256/kharaj.v8i1.9578Keywords:
sistem informasi parkir, kompetensi, kepuasan kerja, kinerja, juru parkirAbstract
Roadside parking management plays a strategic role in supporting public services and increasing Regional Original Income (PAD). This study aims to analyze the effect of the Parking Management Information System and competence on parking attendant performance, with job satisfaction as a mediating variable. The research method uses a quantitative approach with a survey of 108 parking attendants in Pekalongan City. Data were analyzed using linear regression and mediation tests. The results of the study show that (1) the Parking Management Information System has a positive and significant effect on the performance of public roadside parking attendants in Pekalongan City, (2) Competence has a positive and significant effect on the performance of public roadside parking attendants in Pekalongan City, (3) the Parking Management Information System has a positive and significant effect on the job satisfaction of public roadside parking attendants in Pekalongan City, (4) Competence does not have a positive and significant effect on the job satisfaction of public roadside parking attendants in Pekalongan City, (5) Job satisfaction has a positive and significant effect on the performance of public roadside parking attendants in Pekalongan City, (6) Job satisfaction is able to partially mediate the effect of the Parking Management Information System on the performance of parking attendants, and (7) Job satisfaction is able to partially mediate the effect of Competence on the performance of parking attendants.
References
Hasibuan, M. S. P. (2016). Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara.
Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction–job performance relationship. Psychological Bulletin, 127(3), 376–407.
Laudon, K. C., & Laudon, J. P. (2018). Management Information Systems: Managing the Digital Firm. Pearson Education.
Luthans, F. (2011). Organizational Behavior. New York: McGraw-Hill.
Mangkunegara, A. A. P., & Prabu, A. (2017). Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya.
Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior. Pearson Education.
Spencer, L. M., & Spencer, S. M. (1993). Competence at Work: Models for Superior Performance. New York: John Wiley & Sons.
Sutrisno, E. (2018). Manajemen Sumber Daya Manusia. Jakarta: Prenadamedia Group.
Wibowo. (2016). Manajemen Kinerja. Jakarta: RajaGrafindo Persada.
Laudon, K. C., & Laudon, J. P. (2018). Management Information Systems: Managing the Digital Firm. Pearson Education.
Pratama, A., & Sari, D. (2020). Pengaruh sistem informasi manajemen terhadap kinerja pegawai. Jurnal Manajemen, 12(2), 145–156.
Nugroho, R. (2019). Pengaruh sistem informasi terhadap kinerja petugas operasional. Jurnal Sistem Informasi, 10(1), 23–34.
Spencer, L. M., & Spencer, S. M. (1993). Competence at Work: Models for Superior Performance. John Wiley & Sons.
Wibowo. (2016). Manajemen Kinerja. RajaGrafindo Persada.
Mangkunegara, A. A. P., & Prabu. (2017). Manajemen Sumber Daya Manusia Perusahaan. Remaja Rosdakarya.
Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior. Pearson Education.
Putri, A., & Hidayat, R. (2019). Pengaruh sistem informasi manajemen terhadap kepuasan kerja. Jurnal Manajemen, 11(1), 55–66.
Siregar, M. (2020). Pengaruh sistem kerja terhadap kepuasan kerja pegawai publik. Jurnal Administrasi Publik, 8(2), 120–131.
Luthans, F. (2011). Organizational Behavior. McGraw-Hill.
Hasibuan, M. S. P. (2016). Manajemen Sumber Daya Manusia. Bumi Aksara.
Sutrisno, E. (2018). Manajemen Sumber Daya Manusia. Prenadamedia Group.
Downloads
Published
How to Cite
Issue
Section
Citation Check
License
Copyright (c) 2026 Hari Putra Setiawan
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. In line with the license, authors are allowed to share and adapt the material. In addition, the material must be given appropriate credit, provided with a link to the license, and indicated if changes were made. If authors remix, transform or build upon the material, authors must distribute their contributions under the same license as the original.
