The The Role of Fintech Financing and Influencer Marketing on the Marketing Performance of MSMEs with Innovation Product as Variables Mediation
DOI:
https://doi.org/10.24256/kharaj.v8i2.9751Keywords:
FinTech Financing, Influencer Marketing, Product Innovation, Marketing Performance, MSMEsAbstract
This study aims to analyze the effect of FinTech financing and influencer marketing on MSMEs’ marketing performance, with product innovation serving as a mediating variable. The research is motivated by the growing importance of digital financial access and digital marketing strategies in enhancing MSMEs’ competitiveness, as well as the limited integration of digital finance and digital promotion within a single comprehensive conceptual framework. A quantitative approach with explanatory research design was employed. Data were collected through questionnaires distributed to 109 MSME owners who have utilized FinTech financing and influencer marketing strategies. The data were analyzed using Structural Equation Modeling–Partial Least Square (SEM-PLS) with SmartPLS 4.0. The findings indicate that FinTech financing has a positive and significant effect on both marketing performance and product innovation. Influencer marketing does not have a significant direct effect on marketing performance, but it has a positive and significant effect on product innovation. Product innovation significantly enhances MSMEs’ marketing performance. Mediation analysis reveals that product innovation partially mediates the relationship between FinTech financing and marketing performance and fully mediates the relationship between influencer marketing and marketing performance. The R² values indicate strong predictive power, and the model demonstrates high predictive relevance. These findings confirm that digital financial resources and digital promotional strategies do not automatically improve marketing performance unless they are transformed into strategic capabilities through product innovation. This study extends the Resource-Based View (RBV) by integrating digital finance and digital marketing into a resource–capability–performance framework within the MSME context.
References
Adam, L., Lestari, E., Purnagunawan, RM, & Anugrah, IS (2025). Unlocking Indonesia's Small Businesses' Access to Financial Services. Southeast Asian Economies , 42 (2), 177–196. https://doi.org/10.1355/ae42-2c
Adam, L., Sarana, J., Suyatno, B., Soekarni, M., Suryanto, J., Ermawati, T., Saptia, Y., Adityawati, S., Mychelisda, E., Pamungkas, Y., Abdillah, MRN, Angelia, L., & Thoha, M. (2025). Driving Financial Inclusion in Indonesia with Innovative Credit Scoring. Journal of Risk and Financial Management , 18 (8), 442. https://doi.org/10.3390/jrfm18080442
Akbar, F., Sinaga, N. yabest, & Rizal, M. (2024). Journal of Islamic Economics and Business. Inventory Stability Analysis in the Production Budget of PT Unilever Tbk. 2024 , 2 (1), 19–27.
Antoni, A., Judijanto, L., & Supriadi, A. (2024). Impact of Fintech Adoption, MSME Digital Readiness, and Regulatory Environment on Financial Performance in Indonesia. West Science Accounting and Finance , 2 (02), 275–286. https://doi.org/10.58812/wsaf.v2i02.1046
Aprilia, N., Subroto, WT, & Sakti, NC (2025). The Role of Small and Medium Enterprises (SMEs) in Supporting the People's Economy in Indonesia. International Journal of Research and Scientific Innovation , XI (XII), 368–376. https://doi.org/10.51244/IJRSI.2024.11120036
Arnott, J. C. (2021). Pens and purse strings: Exploring the opportunities and limits for funding actionable sustainability science. Research Policy , 50 (10), 104362. https://doi.org/10.1016/j.respol.2021.104362
Azhari, F., & Ali, H. (2024). The Role of Product Innovation, Marketing Strategy, and Service Quality in Improving Company Performance. Journal of Digital Management and Marketing , 2 (2), 72–81. https://doi.org/10.38035/jmpd.v2i2.146
Benevento, E., Aloini, D., Roma, P., & Bellino, D. (2025). The impact of influencers on brand social network growth: Insights from new product launch events on Twitter. Journal of Business Research , 189 , 115123. https://doi.org/10.1016/j.jbusres.2024.115123
Breves, P.L., Liebers, N., Abt, M., & Kunze, A. (2019). The Perceived Fit between Instagram Influencers and the Endorsed Brand. Journal of Advertising Research , 59 (4), 440–454. https://doi.org/10.2501/JAR-2019-030
Che, J., & Chen, J. (2024). Empirical study on marketing investment and business innovation—A case analysis based on small and medium enterprises. Finance Research Letters , 69 , 106023. https://doi.org/10.1016/j.frl.2024.106023
Cheng, Y., Awan, U., Ahmad, S., & Tan, Z. (2021). How do technological innovation and fiscal decentralization affect the environment? A story of the fourth industrial revolution and sustainable growth. Technological Forecasting and Social Change , 162 , 120398. https://doi.org/10.1016/j.techfore.2020.120398
Dias Duarte, F., Matias Gama, A.P., & Paulo Esperança, J. (2017). Collateral-based in SME lending: The role of business collateral and personal collateral in less-developed countries. Research in International Business and Finance , 39 , 406–422. https://doi.org/10.1016/j.ribaf.2016.07.005
Gillani, S.A., Alvi, A.R., Ahmad, H., Gillani, S.A., & Tanveer, Y. (2025). FinTech Adoption for SMEs (pp. 105–120). https://doi.org/10.4018/979-8-3693-6386-7.ch004
Gliga, G., & Evers, N. (2023). Marketing capability development through networking – An entrepreneurial marketing perspective. Journal of Business Research , 156 , 113472. https://doi.org/10.1016/j.jbusres.2022.113472
Gu, F., Gao, J., Zhu, X., & Ye, J. (2023a). The impact of digital inclusive finance on SMEs' technological innovation activities—Empirical analysis based on the data of new third board enterprises. PLOS ONE , 18 (11), e0293500. https://doi.org/10.1371/journal.pone.0293500
Gu, F., Gao, J., Zhu, X., & Ye, J. (2023b). The impact of digital inclusive finance on SMEs' technological innovation activities—Empirical analysis based on the data of new third board enterprises. PLOS ONE , 18 (11), e0293500. https://doi.org/10.1371/journal.pone.0293500
HAGSTRÖMER, B., & MENKVELD, A. J. (2019). Information Revelation in Decentralized Markets. The Journal of Finance , 74 (6), 2751–2787. https://doi.org/10.1111/jofi.12838
Heathcote, J., Storesletten, K., & Violante, G.L. (2020). Presidential Address 2019: How Should Tax Progressivity Respond to Rising Income Inequality? Journal of the European Economic Association , 18 (6), 2715–2754. https://doi.org/10.1093/jeea/jvaa050
Hidayatullah, S., Pratama, D., Info, A., & Mikro, U. (2025). Journal of Applied Economics and Business Global . 1 (1), 16–23.
Kamal, M.M., Sivarajah, U., Bigdeli, A.Z., Missi, F., & Koliousis, Y. (2020). Servitization implementation in the manufacturing organizations: Classification of strategies, definitions, benefits and challenges. International Journal of Information Management , 55 , 102206. https://doi.org/10.1016/j.ijinfomgt.2020.102206
Karadag, R., & Poppo, L. (2023). Strategic resource decay. Strategic Management Journal , 44 (6), 1534–1561. https://doi.org/10.1002/smj.3347
Lee, S.-T., & Jung, S.-M. (2024a). Overcoming Financial Constraints on Firm Innovation: The Role of R&D Human Capital. International Journal of Financial Studies , 12 (4), 109. https://doi.org/10.3390/ijfs12040109
Lee, S.-T., & Jung, S.-M. (2024b). Overcoming Financial Constraints on Firm Innovation: The Role of R&D Human Capital. International Journal of Financial Studies , 12 (4), 109. https://doi.org/10.3390/ijfs12040109
Lindgreen, A., Di Benedetto, C.A., & Brodie, R.J. (2021). Research quality: What it is, and how to achieve it. Industrial Marketing Management , 99 , A13–A19. https://doi.org/10.1016/j.indmarman.2021.10.009
Martin, B.C., McNally, J.J., & Kay, M.J. (2013). Examining the formation of human capital in entrepreneurship: A meta-analysis of entrepreneurship education outcomes. Journal of Business Venturing , 28 (2), 211–224. https://doi.org/10.1016/j.jbusvent.2012.03.002
Migkos, S. P., Giannakopoulos, N. T., & Sakas, D. P. (2025). Impact of Influencer Marketing on Consumer Behavior and Online Shopping Preferences. Journal of Theoretical and Applied Electronic Commerce Research , 20 (2), 111. https://doi.org/10.3390/jtaer20020111
Pan, M., Blut, M., Ghiassaleh, A., & Lee, Z.W.Y. (2025). Influencer marketing effectiveness: A meta-analytic review. Journal of the Academy of Marketing Science , 53 (1), 52–78. https://doi.org/10.1007/s11747-024-01052-7
Pramuki, NMWA, & Kusumawati, NPA (2024). Improving SMEs Marketing Performance through Market Orientation, Product Innovation, and Competitive Advantage in Bali, Indonesia. Jurnal Economia , 20 (2), 273–286. https://doi.org/10.21831/economia.v20i2.41159
Rahadian, A., & Thamrin, H. (2023). Analysis of Factors Affecting MSME in Using Fintech Lending as Alternative Financing: Technology Acceptance Model Approach. Brazilian Business Review , 20 (3), 301–322. https://doi.org/10.15728/bbr.2023.20.3.4.en
Safii, AA, Anom, L., & Murtini, M. (2024). Financial technology adoption on MSMEs sustainability: The mediating role of financial literacy and financial inclusion. Journal of Socioeconomics and Development , 7 (2), 121–131. https://doi.org/10.31328/jsed.v7i2.5258
Sari, AP (2023). The Effect of Payment Gateways and the Use of Fintech P2P Lending on Financial Performance and Income Increase as Intervening Variables. Scientific Journal of Batanghari Jambi University , 23 (2), 2234. https://doi.org/10.33087/jiubj.v23i2.3959
Seta, VE, Sari, RP, & Nusron, LA (2025). The importance of digital marketing and fintech based on payment gateways to improve MSMEs performance and sustainability. Journal of Business and Information Systems (e-ISSN: 2685-2543) , 7 (1), 127–140. https://doi.org/10.31316/jbis.v7i1.299
Sharabati, A.-AA, Ali, AAA, Allahham, MI, Hussein, AA, Alheet, AF, & Mohammad, AS (2024). The Impact of Digital Marketing on the Performance of SMEs: An Analytical Study in the Light of Modern Digital Transformations. Sustainability , 16 (19), 8667. https://doi.org/10.3390/su16198667
Sok, P., O'cass, A., & Miles, M. P. (2016). The Performance Advantages for SMEs of Product Innovation and Marketing Resource–Capability Complementarity in Emerging Economies. Journal of Small Business Management , 54 (3), 805–826. https://doi.org/10.1111/jsbm.12172
Tambunan, TTH (2024). Micro and Small Enterprises' Export Competencies and Cooperation in Indonesia. Journal of Developing Economies , 9 (1), 84–106. https://doi.org/10.20473/jde.v9i1.53667
Thakor, A. V. (2020). Fintech and banking: What do we know? Journal of Financial Intermediation , 41 , 100833. https://doi.org/10.1016/j.jfi.2019.100833
Zunairoh, & Wijaya, LI (2024). Fintech, Social Capital, and Performance of Indonesian MSMEs. Millennial Asia . https://doi.org/10.1177/09763996241284692
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Arbiya Magfiroh Rohmi, Sriyono Sriyono

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. In line with the license, authors are allowed to share and adapt the material. In addition, the material must be given appropriate credit, provided with a link to the license, and indicated if changes were made. If authors remix, transform or build upon the material, authors must distribute their contributions under the same license as the original.







