Determinants Of Customer Intention To Adopt QRIS As A Digital Payment Method: The Role Of Perceived Usefulness And Perceived Ease Of Use At Cafe Nonanai Ajamu, Labuhanbatu.

Authors

  • Dira Finanta Universitas Islam Negeri Sumatera Utara, Indonesia
  • Marliyah Universitas Islam Negeri Sumatera Utara, Indonesia
  • Triana Santi Universitas Islam Negeri Sumatera Utara, Indonesia

DOI:

https://doi.org/10.24256/dinamis.v9i2.13043

Abstract

This study aims to analyze the influence of perceived
usefulness and perceived ease of use on customers' intention to
adopt QRIS at Cafe Nonanai Ajamu, Labuhanbatu. Employing a
quantitative approach with 106 respondents, the data were
analyzed using SPSS. The results indicate that perceived
usefulness has a positive and significant effect, while perceived
ease of use has a positive but statistically insignificant effect when
analyzed individually. However, both variables, when
considered simultaneously, have a significant effect on the
intention to adopt QRIS. These findings confirm that perceived
benefits are a crucial factor in encouraging the use of QRIS as a
digital payment method.


Keywords: Perceived Usefulness, Perceived Ease of Use, QRIS
Adoption.

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Published

2026-11-01

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