Complaint Speech Acts in Indonesian Translations of Franklin Storybooks: Pragmatic Quality and Child-Oriented Acceptability
DOI:
https://doi.org/10.24256/ideas.v14i2.13145Keywords:
complaint speech acts; politeness strategies; translation quality; children’s literature.Abstract
Translated children’s literature must preserve not only propositional meaning but also pragmatic force and language suitable for child readers. This study examined how complaint speech acts and politeness strategies are realized in 13 Franklin storybooks and their Indonesian translations, and evaluated the translations for accuracy, readability, and psychological-educational acceptability. A descriptive qualitative, document-based case study analyzed 76 purposively selected source-target complaint pairs. Complaint strategies were classified using Trosborg’s framework and politeness strategies using Brown and Levinson’s framework. The researcher examined pragmatic realization and accuracy; five child readers contributed readability judgments; and three child psychologists assessed psychological-educational acceptability using a three-point instrument adapted from Nababan et al. The results comprised 63 accurate (82.89%), 12 less accurate (15.79%), and 1 inaccurate translation (1.32%); 54 high-readability (71.05%), 19 moderate-readability (25.00%), and 3 low-readability translations (3.95%); and 45 acceptable (59.21%), 25 less acceptable (32.89%), and 6 unacceptable translations (7.89%). Qualitative analysis showed that a translation could preserve propositional content while weakening or strengthening complaint force, changing interpersonal meaning, or introducing vocabulary that was less familiar to child readers. The three quality dimensions therefore did not always align. Translating complaints in children’s literature requires the preservation of pragmatic meaning together with comprehensible and developmentally appropriate language.
References
An Analysis of Category Shift in Me Before You Novel by Jojo Moyes. (2022). JL3T (Journal of Linguistics, Literature and Language Teaching), 8(2), 114-124. https://doi.org/10.32505/jl3t.v8i2.4692
Amalia, S. N., Rohali, & Setiawan, T. (2025). Keterbacaan dan kesepadanan makna dalam terjemahan buku cerita anak: Studi penerapan metode literal dan word-for-word. Kajian Linguistik dan Sastra, 10(2), 196–214. https://doi.org/10.23917/kls.v10i2.11017
Arikunto, S. (2001). Prosedur penelitian suatu pendekatan praktik. Rineka Cipta.
Bandura, A. (1977). Social learning theory. Prentice-Hall.
Bourgeois, P. (1995). Franklin is bossy (B. Clark, Illus.). Kids Can Press.
Bourgeois, P. (1996). Franklin’s bad Day (B. Clark, Illus.). Kids Can Press.
Bourgeois, P. (1995). Franklin’s blanket (B. Clark, Illus.) Kids Can Press.
Bourgeois, P. (1999). Franklin’s canoe trip (B. Clark, Illus.). Kids Can Press.
Bourgeois, P. (1999). Franklin fibs (B. Clark, Illus.). Kids Can Press.
Bourgeois, P. (2000). Franklin’ s forgets. (B. Clark, Illus.). Kids Can Press.
Bourgeois, P. (1996). Franklin’s halloween. (B. Clark, Illus.). Kids Can Press.
Bourgeois, P. (1994). Franklin is messy. (B. Clark, Illus.). Kids Can Press.
Bourgeois, P. (1997). Franklin’s new friend. (B. Clark, Illus.). Kids Can Press.
Bourgeois, P. (1995). Franklin’s plays the Game. (B. Clark, Illus.). Kids Can Press.
Bourgeois, P. (2001). Franklin runs away. (B. Clark, Illus.). Kids Can Press.
Bourgeois, P. (1999). Franklin says sorry. (B. Clark, Illus.). Kids Can Press.
Bourgeois, P. (1995). Franklin wants a pet. (B. Clark, Illus.). Kids Can Press.
Bourgeois, P., & Clark, B. (2019). Franklin berbohong (C. E. Setiyowati, Trans.). Kanisius.
Bourgeois, P., & Clark, B. (2019). Teman baru Franklin. (C. E. Setiyowati, Trans.). Kanisius.
Bourgeois, P., & Clark, B. (2007). Franklin dan pesta helowin. (C. E. Setiyowati,
Trans.). Kanisius.
Bourgeois, P., & Clark, B. (2022). Franklin dan kamarnya. (C. E. Setiyowati, Trans.). Kanisius.
Bourgeois, P., & Clark, B. (2024). Franklin lupa tugasnya. (C. E. Setiyowati, Trans.). Kanisius.
Bourgeois, P., & Clark, B. (2019). Franklin mau menang sendiri (C. E. Setiyowati, Trans.). Kanisius.
Bourgeois, P., & Clark, B. (2024). Franklin minta maaf. (C. E. Setiyowati, Trans.). Kanisius.
Bourgeois, P., & Clark, B. (2024). Franklin naik kano. (C. E. Setiyowati, Trans.). Kanisius.
Bourgeois, P., & Clark, B. (2019). Hewan piaraan Franklin. (C. E. Setiyowati, Trans.). Kanisius.
Bourgeois, P., & Clark, B. (2007). Hari buruk Franklin. (C. E. Setiyowati, Trans.) Kanisius.
Bourgeois, P., & Clark, B. (2007). Franklin pergi dari rumah. (C. E. Setiyowati, Trans.). Kanisius.
Bourgeois, P., & Clark, B. (2019). Selimut Franklin. (C. E. Setiyowati, Trans.). Kanisius.
Brown, P., & Levinson, S. C. (1987). Politeness: Some universals in language usage. Cambridge University Press.
Category Shift in Novel After You by Jojo Moyes. (2023). JL3T (Journal of Linguistics, Literature and Language Teaching), 9(1), 80-91. https://doi.org/10.32505/jl3t.v9i1.4698
El-Dakhs, D. A. S., & Ahmed, M. M. (2021). A variational pragmatic analysis of the speech act of complaint focusing on Alexandrian and Najdi Arabic. Journal of Pragmatics, 181, 120–138. https://doi.org/10.1016/j.pragma.2021.05.023
Herianto, H., Khrisna, D. A. N., Dewi, I. K., Budiharjo, B., Kusumastuti, F., & Nababan, M. (2025). Balancing fidelity, acceptability, and readability in children’s story translation. LITE: Jurnal Bahasa, Sastra, Dan Budaya, 21(1), 168–179. https://doi.org/10.33633/lite.v21i1.12471
Khrisna, D. A. N. (2025). Seni Menerjemahkan Cerita Anak: Tantangan dan Strateginya. DapurKata.
Mahbub, M. T., Nababan, M. R., & Anis, M. Y. (2025). Analisis kualitas keterbacaan pada terjemahan cerita anak Inggris-Indonesia di website Penjaring. Jurnal Onoma: Pendidikan, Bahasa, dan Sastra.
Muliawati, N. W. P., Sedeng, I. N., & Puspani, I. A. M. (2020). The expressive illocutionary acts found in Webtoon True Beauty and their translation into Indonesian. RETORIKA: Jurnal Ilmu Bahasa, 6(2), 148–155. https://doi.org/10.22225/jr.6.2.1802.148-155
Nababan, M. R., Nuraeni, A., & Sumardiono. (2012). Pengembangan model penilaian kualitas terjemahan. Kajian Linguistik dan Sastra, 24(1), 39–57.
Nurhalizah, S., & Nasution, F. (2026). Teknik penerjemahan kalimat naratif dalam buku cerita rakyat anak The Turtle Stone karya Ida Ohoiwutun. Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora, 6(2), 1–13. https://doi.org/10.53697/iso.v6i2.3987
Oittinen, R. (2000). Translating for children. Garland Publishing.
Pradana, Putra, Sendyska. (2019). Ideology Of Translators in Translating Expressive Speech Acts That Contain Politeness Strategies in the novel Maze Runner: The Scorch Trials. International Journal of Linguistics, Literature and Translation, 2(5),. https://doi.org/10.32996/ijllt.2019.2.5.11
Putri, A. A. (2025). Cracking the code of speech acts and translation quality in A Space for the Unbound. Journal of Research on English and Language Learning (JREaLL), 6(1), 50–64. https://doi.org/10.33474/j-reall.v6i1.23178
Rawin, S. C., Sudiana, I. N., & Astawan, I. G. (2023). Peran Budaya Literasi dalam Menumbuhkan Minat Baca Siswa. Pendasi: Jurnal Pendidikan Dasar Indonesia, 7(1), 1–12.
Santosa, R. (2021). Metode penelitian linguistik. UNS Press.
Shavit, Z. (1986). Poetics of children’s literature. University of Georgia Press.
Spradley, J. P. (1980). Participant observation. Holt, Rinehart and Winston.
Suriadi, S., Lisdawati, L. N., Nur, A., Ilham, M., & Yunus, A. F. (2025). Peningkatan kualitas bahan bacaan melalui buku cerita anak dwibahasa produk penerjemahan. Jurnal Abdimas Indonesia, 5(4), 2982–2988. https://doi.org/10.34697/jai.v5i4.2567
Syarif, H. E., Nababan, M. R., & Santosa, R. (2020). Translation technique of women anger speech act in television series 13 Reasons Why season 1. International Journal of Linguistics, Literature and Translation, 3(10), 164–173.
Trosborg, A. (1995). Interlanguage pragmatics: Requests, complaints, and apologies. Mouton de Gruyter.
Downloads
Published
Issue
Section
Citation Check
License
Copyright (c) 2026 Aisya Zuraida, Dyah Ayu Nila Khrisna, Miftah Nugroho

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under an Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See the Effect of Open Access)
