Exploring English Department Students' Perceptions of Character AI in Enhancing Speaking Fluency: A Case Study

Authors

  • Indaha Nawaya Kafabina Pendidikan Bahasa Inggris, FBS Universitas Negeri Semarang
  • Hendi Pratama Pendidikan Bahasa Inggris, FBS Universitas Negeri Semarang

DOI:

https://doi.org/10.24256/ideas.v14i1.10181

Keywords:

Character AI, Speaking Fluency, Students’ Perception, AI in Language Learning, EFL

Abstract

In the era of rapid technological advancement, English-speaking fluency has become an essential skill for EFL learners. However, many students still face difficulties in developing speaking fluency due to limited opportunities for practice and psychological barriers such as anxiety and lack of confidence. This study explores English Department students’ perceptions of the use of Character AI in enhancing speaking fluency. This research employed a qualitative case study design involving ten students from Universitas Negeri Semarang. Data were collected through classroom observations and semi-structured interviews and were analyzed using thematic analysis. The findings reveal that Character AI positively contributes to students’ speaking development by improving fluency, enriching vocabulary, and increasing confidence through a low-anxiety learning environment. In addition, the AI functions as a scaffolding partner that supports students in maintaining conversations and provides flexible opportunities for independent practice. However, several challenges were identified, including technical issues, limited features, occasional inaccuracies, and a lack of emotional interaction. Overall, Character AI is considered a useful supplementary tool for improving speaking fluency. These findings suggest that Character AI can serve as an effective supplementary tool in EFL speaking instruction when integrated with human interaction.

Author Biographies

Indaha Nawaya Kafabina, Pendidikan Bahasa Inggris, FBS Universitas Negeri Semarang

Indaha Nawaya Kafabina is an undergraduate student in the English Education Department at Universitas Negeri Semarang. Her research interests focus on English language teaching, speaking fluency development, and technology-enhanced language learning, particularly the use of artificial intelligence in EFL contexts.

Hendi Pratama, Pendidikan Bahasa Inggris, FBS Universitas Negeri Semarang

Dr. Hendi Pratama, M. A.,  is a lecturer in the English Education Department at Universitas Negeri Semarang. His research interests include English language teaching, applied linguistics, and technology-enhanced language learning. He has been actively involved in research related to EFL pedagogy and digital learning innovations.

References

Azzahra, N., Widiastuti, P. T., Sopyani, N., Luthfiyyah, R., & Dwiniasih. (2024). A Study on English Students’ Perception Regarding the AI Implementation on Listening and Speaking Skills. Indonesian Journal of Innovation and Applied Sciences (IJIAS), 4(2), 113–120. https://doi.org/10.47540/ijias.v4i2.1466

Bao, M. (2019). Can Home Use of Speech-Enabled Artificial Intelligence Mitigate Foreign Language Anxiety – Investigation of a Concept. Arab World English Journal, 5, 28–40. https://doi.org/10.24093/awej/call5.3

Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa

Creswell, J. W. (2014). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (4th ed.). SAGE Publications.

Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly: Management Information Systems, 13(3), 319–339. https://doi.org/10.2307/249008

Engeström, Y. (1987). Learning by Expanding: An Activity Theoretical Approach to Developmental Research. Scrip Open Access, 20(1), 269. https://doi.org/10.1128/jvi.20.1.78-85.1976

Fathi, J., Rahimi, M., & Derakhshan, A. (2024). Improving EFL learners’ speaking skills and willingness to communicate via artificial intelligence-mediated interactions. System, 121(February), 103254. https://doi.org/10.1016/j.system.2024.103254

Juhana. (2012). Psychological Factors That Hinder Students from Speaking in English Class ( A Case Study in a Senior High School in South. 3(12), 100–110.

Krashen, S. D. (1982). Some current trends in vocabulary teaching. In Principles and Practice in Second Language Acquisition.

Napitupulu, M. F., & Dalimunte, A. A. (2025). A study of students’ perception of character AI in practicing English speaking fluency. Celtic : A Journal of Culture, English Language Teaching, Literature and Linguistics, 12(1), 384–404. https://doi.org/10.22219/celtic.v12i1.40721

Panggua, S., Pongsapan, N. P., Ismail, H., Patandung, Y., Rachel, & Tangirerung, J. R. (2025). AI-Enhanced Academic Speaking Skills: A Qualitative Investigation of Digital Tool Integration in Indonesian EFL University Context. Forum for Linguistic Studies, 7(8), 451–465. https://doi.org/10.30564/fls.v7i8.10763

Saraswati, G. P. D., Farida, A. N., & Yuliati, Y. (2023). Implementing AI Replika in higher education speaking classes: Benefits and challenges. ELT Forum: Journal of English Language Teaching, 12(3), 207–215. https://doi.org/10.15294/elt.v12i3.76525

Swain, M., & Lapkin, S. (1995). Problems in Output and the Cognitive Processes They Generate: A Step Towards Second Language Learning. Applied Linguistics, 16(3), 371–391. https://doi.org/10.1093/applin/16.3.371

Syarifudin. (2021). An Instructional Model for Enhancing EFL Learners’ Speaking Proficiency. 2(1), 167–186.

Vygotsky, L. S. (1978). Mind in Society: The Development of Higher Psychological Processes. Harvard University Press.

Downloads

Published

2026-06-01